Vacancy caducado!
- Exemplify quality case investigation work
- Proactively review case summaries and investigation of positive cases
- Review cluster investigations and documentation for accuracy and completeness
- Facilitate meetings with internal or external stakeholders upon request
- Engage, upon request, with agency partners including infection control and prevention colleagues, agency nurses, and clinical leads from various organizations
- Update templates and resources for Case Investigator reference and usage for internal and external communication
- Mentor new Case Investigators
- Lead training and onboarding for new Case Investigators
- Facilitate continuing education training and opportunities
- Lead quality assurance monitoring via the InContact system and initiate coaching of Case Investigators for team, as needed
- Perform administrative duties such as related to scheduling and time off request accommodation to ensure adequate team coverage
- Serve as a point of contact for case investigation questions and concerns
- Foster ongoing collaboration and camaraderie amongst case investigators
- Perform other duties as assigned by supervisor
- Strong verbal and written communication skills, including active listening, emotional intelligence
- Proficiency with use of computers (desktop, laptop, tablet)
- Ability to interact in an empathetic and nonjudgmental manner with culturally diverse populations and persons experiencing a wide range of social conditions
- Critical thinking and problem-solving skills, and the ability to use sound judgment in responding to client issues and concerns
- Strong leadership, coaching, and mentoring skills
- Ability to adapt to changing environments and receive constructive feedback
- Ability to use discretion, maintain confidentiality, and practice ethical conduct
- Ability to work effectively with all levels of staff, establishing and maintaining collaborative
- Strong time management skills (organization, prioritization, multitasking)
- Ability to work independently and as part of a multidisciplinary team
- Proficiency with MS Office 365 (i.e., Outlook, Word)
- Bachelor’s degree from an accredited four-year college or university in public health, health education, biology, psychology, social work, political science, anthropology, or related field. (required)
Vacancy caducado!