Job Details

ID #51589970
Estado Rhode Island
Ciudad Rhode island
Full-time
Salario USD TBD TBD
Fuente Rhode Island
Showed 2024-04-30
Fecha 2024-04-30
Fecha tope 2024-06-29
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Customer Service Team Lead - $30+/hr

Rhode Island, Rhode island, 02901 Rhode island USA
Aplica ya

Innovo Storage Systems is a leading provider of high-quality storage solutions, specializing in drawers and shelving for sectors such as manufacturing, automotive, and light industry. Our dedication to excellence has established us as a key player in our field.

Job Responsibilities:

Oversee daily operations in customer service and some light warehouse activities, ensuring efficiency and high service standards.

Respond to customer inquiries and assist team members in handling complex issues.

Manage the receipt, stocking, and organization of shipments within the warehouse.

Coordinate and prepare customer orders for shipping, including managing freight logistics.

Train and mentor new team members, providing on-the-job training as necessary.

Monitor team performance, providing feedback and implementing improvements.

Qualifications:

Proven leadership skills with the ability to manage and motivate a team.

Strong sense of personal responsibility, enthusiasm, and excellent organizational skills.

Experience in customer service and warehouse operations, with a willingness to perform both managerial and hands-on tasks.

Proficiency using computers and digital communication tools.

A strong spirit of collaboration and team building.

Ability to safely lift and move heavy items (50lbs).

We Offer:

Extensive opportunities for professional growth and development, including training and leadership support.

Competitive salary with opportunity for advancement.

Small company with entrepreneurial feel.

A leadership role within a dynamic team environment.

Benefits include:

Medical insurance with optional Dental

2 weeks paid time off, increasing annually

9 paid holidays plus 2 personal days

To apply: Reply to this ad, or send your resume to [email protected].

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