DescriptionIn this role as an Project Analyst/Executive Assistant, you will be joining a technical team that is driving innovation and transformation at the bank. The ideal candidate knows how to manage projects to successful completion, knows how to follow through and follow up, and knows how to prioritize and balance multiple deliverables amidst new requirements. An effective communicator, skilled in MS Office, you will report to the Chief Architect and interface with various colleagues and leaders throughout the organization. Your contributions are critical, visible and contribute to our technology strategy across the enterprise. Above all, you are self-managed and can execute flawlessly and independently, while openly seeking guidance when required. Responsibilities:
Leadership / Enterprise Program Support: Provide critical support in planning, logistics and delivery for key architecture & engineering programs including innovation hackathons, award & recognition submissions and technology briefings
Support BAU processes while working with other departments, and utilizing project management tasks such as scheduling, reporting, and executing programs, to successful completion
Prepare, update and manage detailed reporting around technology programs
Envision, create and effectively communicate operation plans around program logistics and delivery
Engage and collaborate with leaders and vendors to understand and manage business needs and requirements
Complete administrative functions for leadership
Travel to event locations and provide support as needed
Work on other projects as assigned
QualificationsRequired Skills:
Prior project management experience or 2-4 years experience as project analyst with strong project management focus
Experience with hosting meetings via Teams, WebEx, or similar online conferencing tool a must
Familiarity with process modeling, workshop facilitation and business analysis
Competent use of Microsoft Office 365 applications including Excel, PowerPoint, Word, Outlook and Sharepoint.
Flexibility to work on a variety of projects and teams simultaneously.
Adaptable self thinker able to work through issues and escalate only when appropriate
Ability to collaborate cross-functionally
Proven track record of end to end thinking and results to deliver to time, cost and quality
Strong prioritization and problem-solving skills
Attention to detail and sensitivity to deadlines and confidentiality
Preferred Skills
Experience with Microsoft Project
Experience with Visio
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.08/30/2024