Bell Attendant

Bell AttendantAs a Bell Attendant at Hawar Resort by Mantis Hotel, you will be responsible for providing exceptional guest service and ensuring a memorable arrival and departure experience for our guests. You will assist with luggage handling, transportation coordination, and provide information about resort amenities and local attractions.What is in it for you:Engage in conservation efforts and help preserve wildlife.Enjoy sustainable adventures with exclusive rewards.Celebrate locality and heritage in a vibrant community.Advance your career with global development opportunities.Drive change through impactful social initiatives.Collaborate with a passionate, innovative team.Key Responsibilities:Guest Greeting: Greet guests upon arrival with a warm and welcoming demeanor.Luggage Assistance: Assist guests with luggage, ensuring safe and efficient transportation to their rooms.Information Provision: Provide information about resort facilities, services, and local attractions.Transportation Coordination: Coordinate transportation services, such as arranging buggies or shuttle services for guest movement within the property, ensuring timely and efficient transfers while maintaining safety and comfort standards.Guest Escorting: Escort guests to their rooms and explain room features and amenities.Guest Handling: Handle guest inquiries and requests promptly and professionally.Desk and Lobby Maintenance: Maintain a neat and organized bell desk and lobby area.Valet Parking Assistance: Assist with valet parking services as needed.Department Collaboration: Collaborate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction.Hospitality Standards: Uphold the highest standards of hospitality and professionalism at all times.