Adventures / Activity's Supervisor

As the Adventures/Activity Supervisor, you will be responsible for overseeing and coordinating the day-to-day operations of adventure and recreational activities at Hawar Resort. This role ensures that guests have a safe, enjoyable, and memorable experience while participating in various outdoor and adventure programs. You will lead a team of adventure guides, manage activity schedules, enforce safety protocols, and work closely with the Director of Adventures to maintain high standards for guest engagement and satisfaction.What is in it for you:Engage in conservation efforts and help preserve wildlife.Enjoy sustainable adventures with exclusive rewards.Celebrate locality and heritage in a vibrant community.Advance your career with global development opportunities.Drive change through impactful social initiatives.Collaborate with a passionate, innovative team.Key Responsibilities:Activity Coordination and Supervision: Oversee the daily operations of adventure and recreational activities, ensuring they run on schedule and meet high standards. Lead and guide guests through activities such as water sports and eco-tours, ensuring safety and enjoyment while managing staff schedules, equipment, and guest participation.Team Leadership and Training: Supervise and train activity staff, ensuring they understand safety procedures and guest service standards. Foster a positive work environment, motivate the team, and provide performance evaluations with opportunities for development.Safety and Compliance: Enforce safety protocols, monitor adventure equipment, and ensure it’s regularly inspected. Conduct safety briefings for staff and guests to ensure all guidelines are followed.Guest Experience Management: Tailor activities to guests' preferences, address inquiries, and maintain a high level of guest satisfaction by ensuring all activities are executed to high standards.Collaboration and Communication: Work with the Director of Adventures to improve activities and collaborate with other resort departments for seamless guest experiences. Ensure clear communication among team members, management, and guests.Administrative and Operational Duties: Assist with managing schedules, equipment inventory, and materials for activities. Maintain records of guest participation and incidents, and support budget management to ensure cost-effective operations.