About us:
YCG Inc is a small business in Williamsport, PA. We manufacture and calibrate speed enforcement equipment for our local law enforcement, state police, and automated enforcement systems. We're committed to Service, Excellence, and Integrity.
Our work environment includes: Casual work attire | Relaxed atmosphere
Duties Include but are not limited to:
Greet and welcome visitors in a friendly and professional manner.
Answer phone calls and respond to emails promptly and professionally.
Provide excellent customer service and address guest concerns or complaints.
Assist with administrative tasks such as filing, data entry, invoicing, and processing calibration documents.
Prepare documents for account reconciliation.
Requirements:
Strong communication skills, both verbal and written.
Excellent customer service and problem-solving skills.
Excellent computer skills with knowledge and experience using keyboard shortcuts.
Proficient in Microsoft Office (Word and Excel), including utilizing formulas.
Excellent attention to detail.
Familiarity with phone systems and office equipment.
Ability to handle multiple tasks efficiently and prioritize workload.
Previous experience with Quickbooks Online helpful but not required.
Applicants must have or obtain their PA notary license within 90 days.
We offer competitive pay and benefits for this position. If you are a detail-oriented individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time or Part-time
Pay: $16.50 - $18.00 per hour
Expected hours: FT 40 per week | PT 30 per week
Benefits:
FT: Health insurance | Vision insurance | Paid time off | Retirement plan
PT: Retirement plan
Schedule: Monday to Friday
Work Location: In person