Head of Global Compliance & Ethics Operations - West Chester, PADate: Sep 10, 2024Location:West Chester, United States, Pennsylvania, 19380Company: Teva PharmaceuticalsJob Id: 58165Who we areTogether, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.The opportunityThe Head of Global Compliance & Ethics (GC&E) Operations will lead, direct and operationalize compliance & ethics programs and related systems that support GC&E’s strategic direction and that of Teva’s. Specifically, this role will lead two groups that comprise the operations function: 1) the risk programs and systems group responsible for GC&E monitoring, transparency, data analytics, and third-party risk management programs and 2) the training, policy and communications group responsible for department communications, global training initiatives and Teva policy governance. This leader will take a proactive and strategic approach to ensure that the appropriate level of operational support is provided to both department and business stakeholders; to coordinate internal resources and information across functional and regional boundaries to support department and company initiatives; and to ensure the GC&E program continues to adequately meet Teva’s risk profile while maintaining and strengthening Teva’s culture of integrity.The Head of Operations will oversee and manage these two groups and will also serve as the hands-on lead and subject matter expert in developing department communications and supporting materials, ensuring clarity, accuracy, and audience appropriateness. In addition, this position will support the Chief Compliance Officer in creating communications for executive leadership and the Compliance Committee of the Board of Directors, and other stakeholders as needed.The Head of Operations will be a member of the GC&E Leadership team and will assist in setting and driving the Compliance Leadership Team agenda and priorities, budget and other initiatives as required.This role requires extensive collaboration and teamwork with other GC&E units as well as with groups outside of GC&E including finance, legal, HR and global leadership personnel. Additionally, this position requires the ability to communicate effectively with employees at all levels, including very senior business stakeholders, with the ability to tailor messages according to varied audiences. Additionally, this position requires exceptional stakeholder management skills, including the ability to analyze and prioritize requests in alignment with the leadership team and GC&E strategy.The selected candidate will be required to work in the West Chester office 2-3 days per week.How you’ll spend your dayKey Responsibilities
Lead and direct a robust Compliance & Ethics Operations program and team which is designed to support both internal GC&E initiatives as well as inform business stakeholders. Ensure strategic priorities are implemented across all programs. Serve as an active member of the Global Compliance & Ethics Leadership Team, provide routine updates and contribute meaningfully to the department goals.
Communications, Training & Policy
Department Communications: Serve as the lead on the development, coordination and distribution of a large portfolio of department communications. Provide guidance and oversight to team, support critical stakeholder relationships with corporate communications, HR and the GC&E Leadership team. Ensure that communications are clear, accurate, relevant and audience appropriate.
Training: Oversee and guide GC&Es training program which impacts all Teva employees multiple times per year. Ensure content is relevant, timely and easily consumable. Ensure GC&E training strategy remains innovative, effective, relevant and concise. Partner with Global Learning & Development to ensure training initiatives are aligned with global learning strategy, and that training analytics and dashboard efforts are coordinated. Ensure appropriate content coordination amongst senior management and/or other subject matter experts. Facilitate data for training metric reporting to key stakeholders.
Policy: Lead routine GC&E policy review and updating; oversee Teva’s Global Policy office and governance function.
Risk Programs, Data and Related Systems
Monitoring: Oversee strategic efforts on the GC&E monitoring program to ensure risk assessment effectiveness and related monitoring activities are appropriately calibrated; ensure findings effectively remediated and that trends are identified and escalated to GC&E leadership for evaluation.
HCP Interactions: Oversee the management of the systems and related processes on HCP/HCO/GO engagements, FMV, and transparency reporting requirements.
Analytics & Other System/Data Requests: Oversee the management and future enhancements of GC&Es analytics platform to allow for continuous improvement of the GC&E program and provide actionable data for compliance to educate and support the business. Prepare critical GC&E data and qualitative input for ESG reporting publications. Provide data and other content in support of executive level communications and other requests as needed.
Third-Party Due Diligence: Oversee the Third-Party Due Diligence (TPDD) function ensuring that Teva’s ability to perform due diligence on Third Party Representatives (TPRs) and manage the TPR governance program remains best in class, efficient and effective. Ensure the appropriate strategic evolution of the program and support critical stakeholder relationships.
Your experience and qualifications
A Bachelor’s Degree (BS/BA) is required. Advanced degree (Masters’ Degree or Juris Doctorate) is preferred.
15+ years’ experience, preferably in healthcare environment and the pharmaceutical industry
7+ years in compliance/risk related role
Experienced team leader with a minimum of 10+ years supervisory or people leadership experience and ability to manage diverse groups of employees.
Experience in leading multiple operational programs with superior project management skills.
Experience in developing, deploying and managing training modules as part of overall learning & development lifecycle.
Communication Skills :
Superior writing and communication skills are required.
Must be able to communicate effectively in English, both verbally and in writing.
Prepare documents and presentations that are clearly and concisely written.
The individual must possess the ability to professionally interact with all levels of Teva’s corporate infrastructure, as well as that of our business partners.
Demonstrate cross-cultural communication sensitivity.
Influence :
Demonstrate an ability to set and articulate strategy, drive critical decision making, influence others, and obtain accurate and positive results. Ability to facilitate cross-functional groups to coordinate efforts and elicit efficient responses.
Technical Skills :
Possess advanced skills in Microsoft Office applications (Word, Excel, PowerPoint), specifically with pivot tables/charts and PowerPoint presentations. Must have superior skills in standard Microsoft Office tools such as Teams, Outlook, OneDrive, etc.
Time Management: Able to coordinate multiple projects simultaneously under tight deadlines, ensuring materials are prepared with enough advance notice for stakeholder review. Prioritize and organize work effectively to ensure timely and accurate completion of projects. Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
Problem Solving/Decision Making: Able to master a complex and global work environment. Develop resolutions to project-related problems of moderate to high level scope. Leverage resources available to determine appropriate actions for problems presented.
Collaboration: Develop solid working relationships with peers, management and key stakeholders. Participate in inter-departmental projects, knowledge management and training. Provide professional support and guidance to other team members. Provide and receive effective feedback.
TRAVEL REQUIREMENTSBusiness travel might be required for meetings, some projects and site visits. Estimated travel is 15-20%.Compensation DataThe annual starting salary for this position is between $220,000 – $288,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.This position may also be eligible for bonus, sales target(s), and/or long-term incentive compensation awards. Level of the role will be commensurate to years of experience and performance criteria.Enjoy a more rewarding choiceEnjoy a more Rewarding ExperienceWe offer a competitive benefits package, including: Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls. Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan. Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays. Life and Disability Protection: Company paid Life and Disability insurance. Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.Already Working @TEVA?If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site (https://performancemanager.successfactors.eu/sf/careers/jobsearch?bpltecompany=1080030P)The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.Teva’s Equal Employment Opportunity CommitmentTeva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.Important notice to Employment Agencies - Please Read CarefullyTeva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.EOE including disability/veteran