External Job DescriptionIQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, privacy-enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry.The IQVIA Digital team was purpose built to provide new and novel solutions spanning data transformation/management (healthcare provider)/Consumer marketing consultation, and advanced analytics. Our Measurement Client Engagement team executes measurement projects using these new and novel solutions from start to finish, coordinating with expert teams throughout the process including clinicians, statisticians, and others while providing strategic guidance to our clients.This role manages multiple consulting projects of varying complexity ensuring on-time delivery for clients in the life sciences field. The Engagement Manager role is responsible for bringing together a cross-functional team to deliver on client measurement solutions bridging IQVIA KPIs to client business questions.Essential Functions:
Manages project teams including both internal and external resources in the design, development, and delivery of client measurement solutions
Leads teams to review and analyze client requirements or challenges and ensures high client satisfaction
Coordinates with internal teams to develop project plan with timelines and deliverables and leads project to successful on-time completion
Recommends improvements and alternative solutions to resolve problems
Serves as key point of contact with client
Provides high level input to, and ensures the development of, omnichannel measurement solutions and delivers all or significant portions of findings to client
Develops and/or elevates new business opportunities through the identification of follow-on work and new leads
Proactively continues to strengthen subject matter expertise through on the job experience, participation in conferences, and other forums for professional knowledge sharing
Proactively mentors, coaches and shares subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients
Qualifications:
Bachelor's Degree Required
Master's Degree Preferred
8 - 10 years of experience in omnichannel measurement, ideally in the pharmaceutical marketing space
Works willingly and effectively with others in and across the organization to accomplish team goals
Demonstrates excellent project management skills, client influencing, and relationship building skills
Ability to think through client strategy and help them develop measurement business rules
Strong background in working with data and pulling insights based on KPIs
Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines
Excellent presentation, communication, and client influencing skills
Proven track record of data mining and data acumen
Experience with data visualization - Tableau, PowerBI preferred but not required
Experience with patient level data is preferred but not required
#IQVIADigitalIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comWe are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoeIQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-statusThe potential base pay range for this role, when annualized, is $139,200.00 - $258,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.EEO Minorities/Females/Protected Veterans/Disabled