Program Analyst 3, Audit and CompliancePrint (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4752561) ApplyProgram Analyst 3, Audit and ComplianceSalary$66,250.00 - $100,636.00 AnnuallyLocation Dauphin County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-14051-08070DepartmentDepartment of Labor & IndustryDivisionLI OUCTS Admv & Prgm Sprt DivOpening Date12/12/2024Closing Date12/25/2024 11:59 PM EasternJob Code08070Position Number00051280UnionNon UnionBargaining UnitA3Pay GroupST08Bureau / Division Code00122003Bureau / DivisionOffice of Unemployment Compensation Tax Services, Admin & Program Support DivisionWorksite AddressCapitol Complex, 651 Boas Street, Room 925CityHarrisburg, PennsylvaniaZip Code17121Contact NameFelicia NewburyContact [email protected]
Description
Benefits
Questions
THE POSITIONAdvance your analytical career by by joining our Admin & Program Support Division team to support Audit and Compliance Division! The Office of Unemployment Compensation Tax Services (OUCTS) is seeking a Program Analyst 3 with impeccable attention to detail to join our dynamic team. If you are passionate about performing the in-depth analysis necessary to provide policy and decision makers with the information they need for program planning, improvement, monitoring, and resource allocation, then this is the role for you!DESCRIPTION OF WORKIn this position, you will focus on maintaining and enhancing Audit and Compliance division functionality in the highly complex Unemployment Compensation Management System (UCMS) and the COMPAS audit software, as well as be the lead in interfaces with external agencies used by the Audit Compliance Division. Your work will provide essential, expert analysis of UCMS with our modernized processes and programs that facilitate the administration of the reporting and collection of UC taxes from employers which are ultimately used to pay benefits to unemployed workers in Pennsylvania.Our team will rely on you to engage with the vendor team to ensure the maintenance contract provisions are fulfilled, submit change requests and bugs, and lead a team to test any changes made to the COMPAS application. This includes developing, coordinating, and conducting training for UCTS staff. You will also be responsible for day-to-day planning and managing of project activities such as leading Program Analyst 2s in the core team in developing requirements for UCMS functional changes and testing of changes made to the UCMS application. Additionally, your work supports our goal of ensuring that UCMS functionality properly applies PA UC Law and UCTS policy and procedure, maintains an extremely high standard of data integrity, and provides accurate, reliable results that both internal and external users can rely on. Advance your career and join the OUCTS team today! Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=00051280) . Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Alternate Work Schedule (AWS) may be availabe.
Telework: You may have the opportunity to work from home (telework) part-time, with occasional in-office days when work or otherwise dictates such requirements. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary: Starting salary is non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
One year as a Program Analyst 2;or
Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree;or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !See the total value of your benefits package by exploring ourbenefits calculator.Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 Have you been employed by the Commonwealth of Pennsylvania as a Program Analyst 2 for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time analytical experience, two years of which included professional experience in program evaluation and the development of program recommendations, do you possess?
(Program evaluation is defined as interpreting and assessing the mission, goals, and objectives of a program area, the eligibility criteria for participants, and the required outcomes. Development of program recommendations is defined as utilizing the results of internal/external qualitative or quantitative research and analysis in order to provide suggestions on how to effectively proceed with the goals and objectives of a program.)
3 years or more
2 but less than 3 years
Less than 2 years
None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much graduate coursework have you completed in Qualitative, Quantitative, and Evaluative Research Methodologies; Program Evaluation and Measurement; Marketing Research; Financial Planning; Project Management; or Policy Analysis? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
Less than 30 credits
None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
07
WORK BEHAVIOR 1 – ANALYZING INFORMATION
Performs program, fiscal, and policy analyses of an organization's program areas for the purpose of developing solutions and recommendations for program changes. Determines whether programs achieve objectives and operate cost effectively; and analyzes programmatic or fiscal effects and implications of prior policy decisions or proposed policy changes and other economic analysis and special studies. Analyzes and evaluates agency programs or projects to determine the extent to which the goals and objectives are being met and to determine the impact of changes.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience determining if program areas are achieving objectives and operating cost effectively. I was responsible for analyzing results and making recommendations for improvements.
B. I have experience determining if program areas are achieving objectives and operating cost effectively. I was responsible for analyzing results; however, someone else was responsible for making recommendations for improvements based on my analysis.
C. I have successfully completed college-level coursework related to data analysis, qualitative business analysis, or quality control.
D. I have NO experience or training related to the work behavior above
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to analyzing information.
Your level of responsibility.
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
10
WORK BEHAVIOR 2 – RESEARCH
Conducts research by gathering, organizing, and analyzing pertinent program data such as legislation, policies, procedures, staffing, operations, program measures, contracts, target populations and program impacts to construct charts, graphs, and reports to be used in program, fiscal, and policy analysis.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
B. I have experience retrieving specifically requested records and files from a single records location.
C. I have successfully completed college-level coursework related to research methods, statistics, research design and analysis, or data collection.
D. I have NO experience or training related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to research.
Your level of responsibility.
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
13
WORK BEHAVIOR 3 - MONITORING PROGRAM OPERATIONS
Reviews, evaluates, develops, implements and/or refines programs and/or program policies in order to maximize benefits and minimize problems and to ensure adherence to all applicable requirements and standards. Monitors the implementation of new and existing programs that relate to the organization; coordinates and implements program planning and/or development activities with other organization programs; prepares and reviews government grant documents and reports to ensure technical proficiency; monitors organizational activities to ensure that expenditures and complement are maintained at the amount and for the purpose authorized and ensures operational efficiency and contract propriety.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience monitoring a program complement and expenditures to ensure they are in compliance with established levels. I was responsible for taking action when negative trends were discovered.
B. I have experience monitoring a program complement and expenditures to ensure they are in compliance with established levels. I made recommendations for someone else to take action when negative trends were discovered.
C. I have successfully completed college-level coursework related to auditing, risk assessment, risk management, or financial forecasting.
D. I have NO experience or training related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to monitoring program operations.
Your level of responsibility.
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
16
WORK BEHAVIOR 4 - TECHNICAL AND CONSULTATIVE SERVICES
Provides technical assistance and consultative services to organization program managers and staff on the development, review, or administration of programs, policies, plans, data processing applications, and budgets. Consults with program officials to identify relevant areas for research or study. Advises on the development of resource allocation criteria and on the completion of reporting requirements for the purpose of program evaluation and budget preparation. Suggests and develops programs and ideas in anticipation of demand for an organization's services. Assesses and defines needs and problems and recommends possible solutions.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have experience providing technical assistance and consultative services to program areas in order to identify needs and answer questions. I was also responsible for recommending possible solutions to problems or concerns.
B. I have experience providing technical assistance and consultative services to program areas in order to identify needs and answer questions. Someone else was responsible for recommending possible solutions to problems or concerns.
C. I have successfully completed college-level coursework related to public relations, social work, counseling, public speaking, psychology, or sociology.
D. I have NO experience or coursework related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to technical and consultative services.
Your level of responsibility.
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
19
WORK BEHAVIOR 5 – COMMUNICATION
Prepares and presents information, studies, and reports orally and in writing on program or project evaluations, development, and analysis to provide policy and decision makers with factual information to be used in planning, implementing, monitoring, and resource allocation. This may include preparing narrative reports, tables, graphs, and charts as well as responding to oral and written inquiries regarding programs. Responds to informational requests and provides procedural guidelines, criteria, and training necessary for the implementation and management of programs and projects.Levels of PerformanceSelect the Level of Performance that best describes your claim.
A. I have developed and presented materials regarding program or project evaluations, development, or analysis. I was also responsible for responding, orally or in writing, to informational requests regarding programs or guidelines.
B. I have presented materials, created by someone else, regarding program or project evaluations, development, or analysis. I was also responsible for responding, orally or in writing, to informational requests regarding programs or guidelines.
C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or speech.
D. I have NO experience or coursework related to this work behavior.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The actual duties you performed related to communication.
Your level of responsibility.
21
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov