Req ID: RQ169812Type of Requisition: RegularClearance Level Must Be Able to Obtain: SecretPublic Trust/Other Required: NoneJob Family: Systems AdministrationSkills:Computer Systems,Information Technology (IT),Peripheral Devices,System Administration,TroubleshootingCertifications:Security + - CompTIAExperience:2 + years of related experienceUS Citizenship Required:YesJob Description:GDIT has a career opportunity for a Computer Systems Administrator to join our Worldwide Field Support Contract at Tobyhanna Army Depot. Qualified candidates must be able to obtain a Secret clearance.Responsibility:
Provides day-to-day technical support, administrative support, and troubleshooting for telecommunications, automation, security, and customer unique requirements.
Provides customer support and assistance with configuration, installation, upgrades, and troubleshooting both remotely and at the activity site of desktop hardware, laptops, printers, other peripherals, Army Gold Master (AGM) software and security settings, Commercial Off the Shelf (COTS) software, application software requirements, and customer unique requirements.
Monitors customer requirements, manages service requests and ensures appropriate allocation of Information Technology (IT) personnel resources to ensure timely resolution of customer problems and IT outages across a wide variety of applications and systems.
Installs, upgrading, and interface in the installation infrastructure. Specializes in the software areas of PC operating systems, Commercial Off the Shelf (COTS) software, and command and activity standard applications, and must also have knowledge and understanding of operating systems, protocols and equipment used in customer organizations.
Coordinates support actions with user, management, contractor personnel and higher levels as required.
Assists users and lower grade personnel on technical issues and provides/coordinates technical advice for project leader and activity POCs in assigned areas of responsibility. Provides software administration functions and a variety of specialty software products such as patch management, software distribution, operating system deployment, security products, and network access protection using System Center Configuration Manager (SCCM).
Utilizes System Center Operations Manager (SCOM) to monitor hardware and software in the environment.
Analyzes user requirements and assists management in steps to solve automation problems.
Qualifications:
BS and 2 yrs experience (will consider 6 yrs of experience in lieu of degree).
Security + certification prior to start date.
Secret clearance prior to start.
#GDITPriority #cecomwfs #GDITArmyWe are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.