Description As a Project Assistant, you will play a crucial role in supporting the implementation of payment-related products and services for credit unions. Working closely with internal staff, credit unions, and vendors, you'll ensure smooth project execution and ongoing support for various services such as electronic funds transfer, cash services, electronic bill payment, and more.Key Responsibilities:
Initiate and manage new product/service implementations, changes, mergers, conversions, and deconversions.
Provide training and support via telephone and/or video conferencing before, during, and after implementation, ensuring credit unions receive assistance for up to 30 days post-implementation.
Update and maintain all necessary systems and documentation.
Ensure all projects are managed efficiently by maintaining an organized schedule, collecting information, notes, and addressing questions
Participate in meetings, document discussions, and follow up on actionable tasks promptly.
Become proficient in the services you support and stay updated on other tertiary services offered
Manage your schedule effectively to meet project deadlines and provide expert guidance to credit unions and colleagues.
Prioritize quality service delivery to credit unions and colleagues, emphasizing support over volume
Offer assistance to operational teams during project transitions, additional training, or service demonstrations as required.
Requirements
Requirements:
Strong organizational and project management skills.
Excellent communication abilities, both verbal and written.
Ability to adapt to changing priorities and work under pressure.
Familiarity with financial services and regulations is a plus.
Bachelor's degree or equivalent experience preferred.
Work options: While this is a remote role, candidate must be within driving distance of Royalton, PA.Duration: Contract assignment or approximately 10-12 monthsApplication Process:To apply, please submit your resume and cover letter detailing your relevant experience. We look forward to hearing from you!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .