The Managed File Transfer Administrator is responsible for all internal, external and cloud based file transfer services. This position includes complete ownership of SFTP servers and services, managed file transfer solutions, scripting automation, end to end encryption and other similar duties to ensure secure and successful file transfers. The successful candidate will have a strong scripting ability (bash/kornshell/vbs) to architect, solution, support and troubleshoot secure file transfer processes.
Essential Functions
Manages daily automated SFTP transfers and scheduled file transfers at an expert level for Payroll, Accounts Payable, HR and others, both internal and external, to verify successful transmissions to all parties.
Automate file transfers, including writing scripts or API calls, error handling, file manipulation, job monitoring, job scheduling, alert notifications and the like.
Proactively monitor jobs and resolve any issues or errors in a timely manner working with all necessary parties.
Acts as a Subject Matter Expert with multiple business project owners, venders, banks and other teams to identify file transfers needed for new projects and implement secure automated technologies.
Install and replace SSL certificates, manage SSH public and private keys for secure file transfers.
Encrypt/decrypt/sign files using automation with standards such as PGP
Set up new file transfer scheduled tasks and scripts on Windows, LINUX and AIX systems
Development of script in KORN, PEARL, Windows Batch, Powershell, WINSCP
Use of Skybot Sheduler, Progress WSFTP Pro, Symantec PGP and Key ring.
Work closely with the Security Officer for the US and Canada to ensure that the security rules for the file transfers is compliant with security doctrine.
Perform audits on file transfer account and systems to ensure access that is no longer needed has been removed and grant access where required.
Identify operational and infrastructure risks within the environment and work with business users to make corrections and mitigate risks.
Support the business on-call after business hours to ensure 24/7 availability of file transfer services and infrastructure
Responds to after-hours emergencies and leads the mitigation and resolution processes surrounding automated file transfers
Ensure optimal resilience of deployed systems and meet all disaster recovery and compliance requirements
Adhere to company standards, change control process and procedures
Key ring and key chain administration on Windows and AIX
Customer relationship:
Build sustainable relationships and trust with customer through open and interactive communication.
Maintain highest level of confidentiality as files could contain sensitive data.
Display a strong dedication to provide high quality customer service.
Be willing to adjust priorities to address issues that arise daily.
Ensure that customer needs are taken into account in line with the company strategy.
Resolve service problems. Advise of best solution, expedite correction and follow up to ensure resolution.
Follow communication procedures, change management guidelines and policies.
Display strong dedication to the team and be willing to help others.
Technical Documentation:
Responsible for creating technical documents and manuals in a clear and concise manner working with teams to ensure accuracy of detailed descriptions for all aspects of file transfer processes.
Plan, develop, organize, write and edit operational procedures and manuals supporting file transfers, job schedules and security.
Produce electronic documentation in addition to hard copy manuals.
Analyze documents to maintain continuity of style of content.
Manage updates and revisions to technical literature.
QUALIFICATIONS
Education (H.S. Diploma, Bachelor’s Degree, Master’s Degree, Ph.D., Other (please describe)
Education Level
Education Details
Required/Preferred
Bachelor’s degree, technical institute degree in computer science, certificate, or equivalent work experience
Required
Work Experience (State the minimum for the position for required experience)
Experience
Experience Details
Required/Preferred
5+ years’ experience
Automating and Maintaining secure file transfer
Required
Expert knowledge of File transfer Protocols
HTTPS,HTTP,FTP,FTPS, SSL, SFTP
Required
Experience on standard operating Systems
Ability to develop and deploy automated secure transfer scripts on Windows, LINUX, AIX
Required
Management of Certificates and SSL Keys
Manage SSH public and private keys for secure file transfers.
Required
Expert knowledge of common File transfer tools
Required
Basic scripting automation in knowledge
Ability to write basic SFTP scripts in visual basic, and batch
Required
Other Knowledge and Ability (Knowledge of coding languages, interpersonal skills, etc.)
Description
Required/Preferred
Experience with Help Systems Skybot Scheduler
Preferred
Understanding of basic LAN and WAN networking and impacts on data transfer processes
Preferred
Strong scripting ability VB, Batch, Korn
Preferred
Experience with transfer tools like WINSCP, IPSwitch SFTP, FileZilla, scripting language tools or similar tools
Preferred