Customer Service Representative

Description We are offering a long term contract employment opportunity for a Customer Service Representative in Reading, Pennsylvania. As a Customer Service Representative, your core duties will revolve around maintaining a high standard of customer service and managing customer questions. Responsibilities include: Ensuring accurate documentation within HR system. Responding to customer inquiries promptly and professionally. Assisting customers with their needs, resolving any issues they may have. Overseeing the process of Open Enrollment, ensuring it runs smoothly. Managing and maintaining customer contracts. Handling sensitive information with confidentiality.If interested, please submit resume to casandra.simanca@roberthalf com with CUSTOMER SERVICE in the subject line. Requirements Proficiency in managing customer contracts is required. Must be able to effectively assist customers with their queries. Experience in Human Resources (HR) Administration is necessary.TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .