The Fire Alarm Service Technician is to deliver quality products and services which meet or exceed customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.This is an Entry Level Position - but the more RELATED experience you have to the Fire Alarm Service field the better. Technical School Graduates - definitely should apply.Essential Job Functions:
Perform routine service as assigned (includes replacing detectors, changing flex loops, replacing initiators, replacing manual pull stations, etc.)
Perform routine maintenance and inspection of engineered systems. Including Halon, Industrial Dry Chemical, Clean Agents, and CO2's. Examine systems to locate problems such as loose connections or broken insulation
Test backup batteries, keypad programming, sirens, etc., to ensure proper functioning and to diagnose malfunctions. Repair circuits and sensors
Perform panel replacements when necessary. Mount and fasten control panels, door and window contacts, sensors, etc., and attach electrical and telephone wiring in order to connect components
Read/follow blueprints, electrical layouts and building plans. Able to determine materials required for jobs
Feed wires/cables through access holes, roof spaces, and cavity walls to reach outlets
Adjust sensitivity of units based on room structures and manufacturer's recommendations, using programmable keypads
Keep informed of new products and developments. Attend in-house training sessions and manufacturers' training as assigned and/or required
Accurately complete and return all field paperwork on time, including calling in times worked daily
Be available for off-hour emergency service calls and the on-call schedule assigned
Report all accidents, mishaps and/or customer complaints immediately
Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse upon completion of job
Work cooperatively with other departments within the company and with fellow coworkers
Interface with customers to explain work to be performed, answer their questions and address their concerns in a knowledgeable and respectful manner
Provide accurate and complete information on reports and quotes
Manage time including time on the job as well as time on road to job sites
Return all tools, equipment and unused products and materials along with the appropriate paperwork to the warehouse/shed upon the completion of the job
Skills, Knowledge and Abilities:
Ability to work independently with limited supervision
Demonstrate integrity, honesty
Mechanical skills and aptitude
Proficient in basic computer skills
Demonstrate problem-solving skills
Strong communication skills (written and verbal). Able to interact with all levels being served
Represent the company in a professional, credible manner in speech, written communications and appearance
Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee
Experience/Education:
Required: High School Diploma or Equivalent
Required: Valid Driver's License and clean driving record
Physical Demands/Working Conditions:
Regular and Timely Attendance
Must be able to stand for long periods of time (up to 4 hours) without a break
Position requires bending, twisting, stooping, climbing
Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
May be exposed to temperature changes, heights, small spaces including confined spaces
Ability to distinguish colors and use hands for repetitive fine manipulation frequently
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
Must pass initial and random substance abuse tests