Position: Part Time Retail Sales Associate
Pittsburgh Guitars is seeking a part-time retail sales associate at our location on Carson Street in the historic South Side neighborhood of Pittsburgh. Are you passionate about music, into guitar gear and like dealing with people? If this sounds like you, please e-mail a resume with a cover letter to the contact info provided.
Hours
We are open Mon-Thursday 11-8 pm, Fri/Sat 11-5 pm. This position will be at least 3 days per week with potential for full-time.
Job Description
- Provide great customer service by being approachable, knowledgeable, passionate, and a good listener to every customer
- Assisting customers in person by answering questions and guiding them through the sales process to match them up with the right gear and accessories
- Take in guitar and amp repairs and write up work tickets
- Continually familiarize yourself with the inventory that we sell and the products that our manufacturers carry. Learning product knowledge is key to helping a customer
- Have great customer service skills in person and over the telephone
- Contribute content for Instagram & FB Social Media Posts
- Assist in receiving UPS and FedEx shipments
- Restock the store on a daily basis
- Assist in keeping the store in a clean and tidy condition
- Conduct sales transactions with a computer-based POS system and credit card machine
- Pack up orders to be shipped out
Qualifications
- High School Diploma/GED
- Must have basic guitar-playing skills
- General knowledge of guitars, amps, accessories, and guitar maintenance
- Previous customer service/retail experience is a bonus
- Basic computer and math skills
- Must have reliable transportation