Corporate, ZOLLMED.comAt ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.Job SummaryThe Desktop Engineer is responsible for the development, design, and implementation of the enterprise desktop and laptop systems. They will provide technical research for change, maintenance and enhancement to existing technologies as well as implementation of new technologies and end user devices. This person will work with end users to define corporate needs and to understand established procedures; they will use this information to build standard corporate desktop environments.Essential Functions
Develop, manage, and implement new hardware configurations.
Maintain existing desktop configurations.
Define and document processes and standards for common image and security update deployment schedules.
Audit and analyze data to ensure process are followed and standards are maintained.
Stay current with industry technologies, evaluate existing systems and infrastructure, identify and advocate solutions for continuous improvement.
Build system images and application packages for Windows 10 systems.
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
Required/Preferred Education and Experience
Bachelor's Degree (computer science, information systems, business administration or another industry-related curriculum). required
3-7 Years progressive experience in a Systems Admin/Engineering, or Technical Support role. required and
Proven experience with systems planning, security principles, and general software management best practices. required
Knowledge, Skills and Abilities
SCCM administration, software packaging, and deployment.
Microsoft Intune administration and deployment.
Qualify new hardware/software, coordinate package releases, endpoint protection, monitor and test system performance; prepare and deliver system performance statistics and reports.
Maintain existing infrastructure solutions. Perform routine administration, maintenance, and troubleshooting.
Develop methodologies for testing hardware/software performance and provide statistics.
Provide proactive, reactive, and escalation level three support.
Provide orientation and training programs for end users for all modified and new systems.
Solid customer service skills.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.