Six Fishes is a bustling, inclusive acupuncture practice that relies on our warmth and expertise to create tailored wellness plans to support the health and well-being of Philadelphia's diverse community. We are seeking a part-time administrative assistant to join our team.
This is a part-time position at our Grays Ferry Location for approximately 25 hours per week, with Saturday, Sunday and Monday availability. The position is available immediately.
Responsibilities:
Extend a warm and friendly welcome to patients as they arrive, creating a positive first impression
Manage incoming calls and emails with professionalism and efficiency, scheduling appointments and responding to inquiries promptly
Maintain a tidy and organized reception area, ensuring a comfortable environment for our patients
Process payments accurately and assist in managing patient records with attention to detail
Benefits:
Competitive hourly rate
Opportunities for professional development and growth within our expanding practice
A supportive and collaborative team environment where your contributions are valued
As a Receptionist, you will be the first point of contact for the practice. We need someone with GREAT people skillsthis is a customer service position first and foremost. As an ambassador for the practice, you should have a warm personality. Multitasking and stress management skills are essential for this position.
Basic technology skills are also required as we use online scheduling for our patients, as well as: email, text, and phone. Applicants must be conscientious, team players, punctual, and great communicators! This is a fully in-office, professional position. Being teachable and able to learn quickly are essential.
Our Receptionist’s duties include offering administrative support across the organization, welcoming patients You will coordinate front-desk activities, including verifying insurance, collecting payments and copayments, answering phones and emails, and scheduling patients.
Other responsibilities include supporting the practitioners, inventory, cleaning, and other forms of assistance to the patients and clinical staff. You should be professional, detail-oriented, open to learning, and seeking a workplace you can take pride in. An applicant should be friendly, attentive, and proactive, able to learn applications, and skilled at talking on the phone and answering questions.
You should be:
Passionate about wellness - not just in the instagram sense of wellness but in health-based approaches.
Technically adept - practice is fully electronic and uses Janeapp EHR, basecamp, Microsoft Office, and google suite
Articulate - able to communicate well both with staff and outside the company within the medical and wellness world.
Discrete: This is a medical practice, and complying with HIPAA is essential.
Requirements:
High School Diploma/GED/ OR equivalent experience
1+ years of customer service experience
Ability to work afternoon, evening, and weekend shifts
Strong interpersonal skills and communication
A warm and welcoming attitude
Preferred Qualifications:
Experience working in the healthcare or medical field
Experience in insurance verification and eligibility
Understanding of insurance policies and procedures
Experience with Apple computers, Microsoft Office, EMR systems
Does this sound like you?
Are you a people-person with a knack for organization and a passion for holistic healthcare? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, we invite you to become a vital part of our team as a Part-Time Receptionist at our esteemed acupuncture office!
Join us in our mission to provide holistic healthcare solutions through the ancient art of acupuncture. If you're ready to embark on a rewarding part-time opportunity that allows you to make a real difference in people's lives, we want to hear from you!
To apply, please submit your resume along with a brief cover letter highlighting your relevant experience and why you're passionate about joining our team. Don't miss out on this exciting opportunity to be a part of something truly special. We can't wait to welcome you to our team!
1. Share a difficult work situation that you had to handle. How did you resolve the situation?
2. Do you have an understanding of HIPAA laws? Please explain
3 Describe your experience with Macintosh computers, Microsoft Office suite, google docs, EMR's or project-tracking applications?
4. Tell me about something new you had to learn: What steps did you take to master it?
5. Are you comfortable using people's preferred pronouns?
6. What is your experience with acupuncture and complementary therapies?
7. In 3-5 sentences, please tell us why you are a good fit for this position.
10. In 2-4 sentences, please tell us something interesting about you.
11. Why are you seeking a part-time job?
Only those applicants who answer these questions will be considered for the position. When you email us the answers, please also include your resume as a PDF attachment.
When replying, put PART TIME ADMIN in the subject line.
Reply to info at sixfishes dot com