We are seeking a highly organized and detail-oriented Main Admin / Receptionist to be the first point of contact for our company. This role is crucial in managing calls, entering service requests, tracking reports, and assisting with scheduling and dispatch tasks. If you thrive in a fast-paced environment and enjoy multitasking, we want to hear from you!
Key Responsibilities
Answer Phones (Top Priority) – Route calls efficiently, take messages, and ensure proper communication with project managers and departments.
Enter Service Requests – Gather client details, describe issues accurately, and generate work orders while prioritizing emergencies.
Assist with Scheduling & Dispatch – Support daily scheduling, confirm work orders, communicate with clients, and ensure materials are ready before dispatching.
Follow Up & Documentation – Confirm site access, coordinate with technicians, update scheduling documents, and review work orders for completion.
Qualifications
Strong organizational and multitasking skills
Excellent communication and phone etiquette
Detail-oriented with the ability to manage multiple priorities
Proficient in Microsoft Office and scheduling software
Prior experience in admin, reception, or dispatching is a plus
Compensation:
$18+ per hour based upon experience
Medical & Dental benefits, 401K and paid vacation
Please send qualified resume and cover letter to Michele@synergyglassanddoor.com
Please put ADMIN ASST in subject line.