Job Details

ID #53780239
Estado Pennsylvania
Ciudad Philadelphia
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente City of Philadelphia
Showed 2025-04-09
Fecha 2025-04-09
Fecha tope 2025-06-08
Categoría Etcétera
Crear un currículum vítae
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Senior IT Administrative Analyst

Pennsylvania, Philadelphia, 19113 Philadelphia USA
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The Senior IT Administrative Analyst to the Chief Project Management Officer and CEO, is a highly responsible and dynamic role, supporting their strategic and operational needs within the City of Philadelphia. This position provides administrative and operational support to the CPMO and CEO, ensuring effective communication, project coordination, and seamless management of key city initiatives. The role demands a proactive, detail-oriented individual who can manage multiple priorities and interact with a broad range of internal and external stakeholders.This position will be responsible for: 

- Budgetary and Procurement Support for the CSSO Org Budget in coordination with CSSO direct reports and OIT partners. 

- Asset Management Support for proper entry and documentation of new assets.

- Inventory Support to track and maintain incoming and outgoing IT inventory including software and hardware 

- Provides support for CPMO and CEO organization initiatives as needed to ensure all teams within the organization are able to function effectively.Essential Functions

Calendar and Schedule Management:

    Efficiently manage and prioritize the schedules of the CPMO and CEO

    Schedule meetings, appointments, and travel, ensuring proper time management and prioritization

    Resolve scheduling conflicts and proactively identify solutionsCommunication Management:

    Serve as the primary point of contact for internal and external stakeholders, including City departments, government officials, and community organizations

    Screen phone calls, emails, and correspondence for both executives

    Draft, proo, and edit documents, reports, and presentations for the CPMO and CEO

    Facilitate the flow of communication and follow up on key action itemsMeeting & Event Coordination:

    Organize and prepare materials for meetings, conferences, and public events involving the CPMO and CEO

    Take minutes at meetings, track action items, and ensure timely follow-up

    Assist in the planning, logistics, and execution of city-wide events, conferences, and stakeholder engagement activitiesProject Management Support:

    Assist the CPMO in tracking and supporting the execution of city projects and initiatives

    Help prepare and maintain project reports, status updates, and documentation

    Ensure project timelines and milestones are tracked effectively

    Assist with project-related inquiriesAdministrative Support:

    Handle day-to-day administrative tasks, such as filing, organizing digital and paper records, and maintaining office supplies.

    Coordinate travel arrangements, including flights, accommodations, and itineraries for the CPMO and CEO.

    Provide support with special projects assigned by the CPMO and CEO.

    Record and distribute meeting notes

    Answer telephone and personal inquiries

    Create and maintain documents 

    Other duties as assigned Data & Document Management:

    Organize, maintain, and update confidential files and databases

    Assist in preparing reports and presentations for senior leadership and the public

    Ensure the accuracy and integrity of all project-related documentationConfidentiality & Professionalism:

    Maintain strict confidentiality regarding sensitive issues and discussions

    Exhibit professionalism in all interactions, both within the City organization and with external partiesProblem Solving & Initiative:

    Anticipate needs and proactively address administrative challenges

    Offer recommendations for process improvements, contributing to a more efficient office environmentOffice management

    Communicate with staff regarding office needs and make recommendations for improvements 

    Assist with setting up and breakdown of office events and meetings 

    Coordinate with the office manager as it pertains to building management for any facility-related issuesCompetencies, Knowledge, Skills and Abilities

    Work independently on difficult or complex administration and clerical tasks 

    Accomplish work requirements in a timely manner 

    Exercise good judgment, courtesy, and professionalism in receiving office callers and in making proper disposition of problems 

    Establish and maintain effective working relationships with various internal and external clients 

    Operate standard office equipment, phone, personal computers, printers, and scanners 

    Maintain confidential information and data 

    Set and maintain priorities with a large workload 

    Fluency in Microsoft Office Suite (i.e. MS Word, Excel, PowerPoint, Outlook, SharePoint)

    Strong problem‐solving skills ‐ communicates in a clear and succinct manner and effectively evaluates information/data to recommend courses of action.

    Excellent communications skills: able to communicate effectively with IT and functional managers at all levels; able to influence and engage across multiple teams; excellent verbal and written communication, cross‐team training, and documentation skills.

    Ability to manage time effectively, set priorities appropriately, operate with minimal supervision, work and act independently/as part of a team and maintain professional demeanor under stress

    Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes from customer viewpoint; partners with customers to help shape their future

    Working knowledge of Microsoft Visio is a plus

    Working knowledge of Microsoft Outlook or other automated email/scheduling system

    Basic office operations

 

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