Vacancy caducado!
- Actively lead interactions with user base to understand sales & business processes to pro-actively research and propose enabling solutions.
- Work closely with development and IT teams to prioritize and implement this successful Salesforce solutions enhancing business requirements.
- Own the change control process for prioritizing and implementing new requests and enhancements.
- Actively seek ways to increase adoption and satisfaction of saleforce.com with internal and external user groups. Actively monitor usage and be the company SME on salesforce.com .
- Create and administer training programs. Provide one to one training to end users on an on going basis.
- Manage new releases of SFDC and efficiently roll out new features.
- Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
- Monitor & maintain 3rd party data integrations & AppExchange integrations
- Requirements:
- Serve as a primary system administrator
- 2+ years acting as a system administrator for a Salesforce CRM instance
- com Admin (ADM201) certified.
- Strong understanding of Salesforce.com best practices and functionality.
- Strong data management abilities.
- A self-starter with the ability to think critically, multi-task, and keep up in a fast-paced environment.
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, successfully drive projects to completion, and manage laterally and upwards.
- Ability to understand and articulate complex requirements and communicate effectively across all levels of the organization.
- Sales Cloud, Service Cloud
- Experience with business-to-business sales and managing partner communities is preferred.
- Excellent written and oral communication
- Previous experience working in a SCRUM or agile environment preferred
- In-depth knowledge of Salesforce administration; security, standard objects, reports/dashboards, Chatter, Knowledge, Communities, data management and sandbox environments
Vacancy caducado!