We are looking for applicants who live in the Philadelphia region and are willing to commute to Exton, PA. If you have a science background and are interested in exploring sales, this could be a good opportunity for you. We are looking for an Inside Sales Account Manager to join our Sales team!  The Inside Sales Account Manager is responsible for developing new leads, communicating with customers to understand their needs and provide SGS solutions. This role is responsible for building instant rapport with customers over the phone. The Inside Sales Account Manager is expected to be knowledgeable about all SGS service offerings on a technical level to deliver expert customer service, providing support to customers, outside sales, and the Client Services team. The Inside Sales Representative is responsible for managing leads, generating bids, and preparing quotes in accordance with SGS standards.
Job FunctionsRespond to client inquiries in a timely mannerBuild instant rapport with clients over the phoneUse exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits and services to customersAnswer client questions and provide supporting documentation via emailContinually keep up to date on SGS service offeringsLead generation through bid site monitoringConduct discovery sessions with both qualified and unqualified leadsDevelop leads and convert into salesBid follow up to determine outcomeClose sales and achieve revenue targetContact prospective and existing customers to discuss needsPractice active listening to understand and identify client needs and determine potential opportunitiesMaintain lead and client inquiry database in CRMAssess client needs against capabilities of SGSProvide proposal and opportunity intelligence to the Business Development Manager and Operations ManagerRepresents SGS professionally and ethically in the marketplaceContinually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies themDevelops a network of industry contactsComply with SGS Code of Integrity and Professional Conduct at all times