Your travel industry experience deserves a first-class seat.
If you’ve worked in hospitality, travel, or tourism—and thrive in fast-paced, guest-focused environments—we want to talk to you! Kevin Smith Transportation Group (KSTG), the Philadelphia region’s leading luxury transportation provider, is hiring a Reservationist to help plan and book first-class ground transportation experiences for a wide variety of clients.What You’ll DoAs a Reservationist, you’ll work directly with clients, travel planners, event coordinators, and corporate partners to book transportation that meets each client’s unique needs. This is a perfect role for someone who understands how to craft seamless travel experiences from beginning to end.Key Responsibilities:Manage inbound and outbound communication to book and confirm transportationCoordinate a wide range of services, including:Airport and hotel transfersCorporate travel and executive serviceGroup shuttles, conferences, and eventsWeddings, proms, and private celebrationsHourly charters, multi-day trips, and out-of-state itinerariesMatch clients with the right vehicle based on trip details, group size, and preferencesProvide real-time quotes and availability using internal scheduling toolsProcess payments and prepare professional invoices and confirmationsMaintain strong attention to detail when communicating trip requirements to dispatch and chauffeur teamsHandle itinerary changes or special requests quickly and professionallyBuild strong client relationships through follow-up and service excellenceEnter and track all reservations in the CRM system