Inside Sales Associate III

As Inside Sales Associate (ISA) you will interact with existing House Accounts and York Dealers to increase sales and margin of residential and light commercial HVAC equipment and supplies. The ISA will proactively maintain an ongoing relationship with assigned House Accounts and York Dealers. You will make occasional sales calls to their customer base, where and when appropriate. The ISA will be responsible for providing quotations, entering orders, facilitating returns, and any post-sale tasks that are required and related to York Dealers and their assigned account base. You will actively send out Marketing flyers, special offers, and any other revenue producing communications to their customer base as well as the Region customer base. You will also perform counter sales duties on an ongoing basis as required.Job ResponsibilitiesProactive calls to customer base to increase sales and margin.Provide quotations for residential and light commercial HVAC equipment and supplies. Order entry and shipment tracking where necessary.Post-sale support as required.Facilitate product returns and train customers on warranty processing.Other duties as directed.