Program Specialist

Help at Home is hiring a Program Specialist!Job Summary:The Program Specialist provides management and oversight for direct support servicesdelivered to young adults and adults with Intellectual and Developmental disabilities (I/DD). TheProgram Specialist also works with the collaborative care team to advocate for individuals withI/DD, maintains compliance with all Federal, State and County regulations, and accuratelydocuments consumers’ progress.Essential Duties and Responsibilities:Assist clients with I/DD and/or Autism in developing goals and strategies to best serviceeach individual according to their Individual Support Plan (ISP).Manages and advocates for clients and directly supervises all Direct Support Staff.Trains Direct Support Professionals on agency policy, the implementation of ISPs, andon behavioral management techniques.Assists the consumer with attaining goals in order to have positive outcomes asdescribed in the individual’s ISP.Monitor individuals’ progress and service delivery through on-site visits and datacollection.Travels to and participates in monthly team meetings, ISP meetings, Annual ReviewUpdates and other team meetings as necessary.Respects the autonomy and right to confidentiality of all consumers and families.Produces accurate documentation of the services. Documents care provided andresponse of the consumer/family. Submits time sheets and all other documentation in atimely manner.Advocates for changes in service(s) as necessary.Provides coverage in emergency and/or crisis situations.Performs all duties in an ethical manner and in compliance with local, State and Federallaws, Medicare/Medicaid regulations and established personnel policies and procedures.Performs other job-related duties as may be assigned.This description reflects assignment of essential functions, management may assign or reassignduties and responsibilities to this job at any time that are not listed above.Required Skills/Abilities:Excellent organizational skills; ability to multitask and manage multiple responsibilities.Phone 800.404.3191 | Fax 312.704.0022 | 33 S. State St., Fifth Floor, Chicago, IL 60603HelpatHome.comStrong problem-solving skills.Strong communication skills, oral and written.Excellent interpersonal skills.Proficient with Microsoft Office Suite, especially Excel.Education and Experience:Associates degree and three (3) years of experience in the human services field; OR aBachelor’s degree and one (1) year of previous experience.Supervisory experience preferred.Personal vehicle which is insured and meets state safety/licensure requirements.Management Authority:☐ Makes staffing decisions – hiring, firing ☒ Trains other associates☐ Conducts performance reviews ☒ Directs work of other associates☐ Creates and directs strategic goals ☐ Direct workflows for entire teamPhysical Requirements:☐ Sedentary – ability to remain in a stationary position for extended periods of time.☒ Ability to move, transport, or position: ☒ up to 50 pounds; ☐ up to 100 pounds☒ Ability to move or traverse about in offices and/or client homes, including ascending anddescending stairs.☒ Ability to communicate effectively and clearly with others to exchange information.Travel Requirements:☒ Regular travel on a daily or weekly basis required, even in inclement weather☐ Monthly or quarterly travel required☐ Little to no travel requiredThe above statements are intended to describe the general nature and level of work being performedby people assigned to this classification. They are not intended to be construed as an exhaustive list ofall responsibilities, duties, and skills required of personnel so classified. The physical demandsdescribed here are representative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions upon request.Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualifiedapplicants. Applicants will receive fair and impartial consideration without regard to race, sex, color,Phone 800.404.3191 | Fax 312.704.0022 | 33 S. State St., Fifth Floor, Chicago, IL 60603HelpatHome.comreligion, national origin, age, disability, veteran status, genetic data, or religion or other legallyprotected status.