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Reference #: 5000958019106
VP, Healthcare Services and Corporate Quality
111 Elwyn Road, Media, Pennsylvania 19063
POSITION SUMMARY: The Vice President of Healthcare Services and Corporate Quality drives the operation and results for enterprise-wide Healthcare Services and Corporate Quality. The leader ensures Elwyn delivers exceptional healthcare to the individuals we serve, in support of them, their families and advocates, and our employees so that they can care for our customers. This key leader is responsible for setting the direction for Healthcare Services and quality across the enterprise to enable our Values to come alive and our mission to be permanently sustained. The Vice President of Healthcare Services and Corporate Quality has the following responsibilities: performing oversight of the Healthcare Services department as well as Corporate Quality; along with the Executive Director of Healthcare Services, ensuring that Healthcare Services is operating in a sustainable, efficient, and highly excellent manner, including service growth and development to support program's needs; providing ethical and effective leadership to the directors, supervisors, and practitioners within Healthcare Services, to successfully manage the services within the legal and regulatory climate in which Elwyn operates, and to implement and maintain a robust and effective Corporate Quality program.DUTIES AND RESPONSIBILITIES:
Lead a national organization in providing integrated, effective, and exceptional individualized nursing care that reflects the rapidly changing health care environment and human services space
Develop and implement the organization's mission, strategic plans, patient care programs, budgets, resource allocations, operational plans, and policies in an integrated manner with other members of the organization, including leaders from the governing body, management, medical, nursing, and other clinical staffs across the continuum
Develop, communicate, and execute a strategy supporting a robust staffing plan and standards of nursing care and services that meet the care delivery needs of the organization
Maintain a professional image and exhibit excellent customer relations to all stakeholders individuals, families, visitors, physicians, co-workers in accordance with Elwyn's Core Values
Partner with Information Technology Services to co-lead projects related to improving nursing / medical care through data collection and analysis while advancing the electronic health record for residential clients
Use data and analytics to make informed decisions on nursing and medical care
Support the activities of the Executive Director of Healthcare Services, including, but not limited to:
o Determining the types and numbers of staff necessary to provide nursing care for all individuals supported while always maintaining standards of nursing practice
o Overseeing the annual nursing budgets for those departments under Healthcare Services. Monitor for compliance with budget allocations and manage strategies identified as necessary to ensure compliance
o Reviewing cases and incident reports in collaboration with program, Quality Improvement, and Risk Management, as applicable, while also establishing corrective actions
o Supporting the emergency infection control response for the organization
Ensure compliance with applicable laws and regulations related to nursing services and healthcare, including but not limited to, nursing licensure, nursing scope of practice, and evidenced based nursing practice
Define, evaluate, and ever-improve nursing quality of care and standards of service
Oversee corporate and division policies and procedures, aiming to provide standardization, uniformity, and organization throughout Elwyn; establish corporate periodic review of policies and procedures
Maintain effective communication with team members
Provide supervision of assigned staff in the areas including, but ot limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination
Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment
Monitor quality and appropriateness of care to ensure it meets community standards
Assist in establishing clinical affiliation agreements with other healthcare providers for the well being of those supported by Elwyn.
Encourage and facilitate community involvement and assist in achieving a realistic understanding of Elwyn's capabilities.
Communicates with local and state regulators and the Department of Health, as necessary
Perform other duties as assigned IMMEDIATE SUPERVISOR: Chief Operating OfficerDIRECT REPORTS: Executive Director of Healthcare Services, Executive Directors of QualityCONTACTS: Customers and their families and advocates; Elwyn executive management team; Board of Directors; management staff; Elwyn employees; physicians and other healthcare providers; industry association members and representatives; community members; community leaders and business executives; community provider representatives; vendors; consultants; legislators; bargaining unit leaders and business agents; attorneys; and contacts/representatives at governmental agencies, payers, and funding agenciesEDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:
Graduate of an accredited school of nursing with a Master of Science in Nursing (MSN) or Advanced Practice Nursing (APN) and licensure or eligibility within three (3) months of employment for licensure as a Registered Nurse in any state Elwyn provides services, OR graduate of an accredited school of medicine with an M.D. or D.O., and licensure or eligibility within three (3) months of employment for licensure as a Medical Doctor in any state in which Elwyn provides services
Ten (10) years of increasing responsibility in clinical care and clinical leadership
Ten (10) years of successful and proven experience in a similarly-sized organization with progressive management experience up to a corporate level and with Board level experience; demonstrated strong, well-balanced leadership skills
Experience in working with individuals with intellectual / developmental disabilities preferred
Experience in working with individuals with behavioral health needs desired
Experience in working in human services field preferred
Non-profit human service experience preferred
Affiliations with service and industry associations
Experience in multiple health delivery settings with line responsibility for inpatient and ambulatory nursing
Demonstrated experience in developing and managing annual budgets in coordination with corporate finance group and in developing appropriate analytics
Demonstrated ability to lead multidisciplinary educational and practice initiatives in practice environments
Ability to assess clinical, operational and educational needs of patients and nursing staff
Ability to recommend and coordinate improvement opportunities across multiple constituencies
Demonstrated change management experience, having effectively guided organizations through large-scale change such as a merger, acquisition, culture transformation or major leadership transition
Demonstrated experience in strategic planning and implementation; ability to lead the strategic planning process is a strong plus
Extensive knowledge and application of nursing and patient care regulations; nursing practice, healthcare trends, technological changes, processes, and standards of care
Ability to navigate within a co
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