Reference #: 4542070
THE POSITION
If you are looking to pursue your interest in social services as a career, here is an opportunity for you to be on the front line of assisting individuals and families during challenging times, ensuring they receive the financial assistance they need to support themselves. As an Income Maintenance Caseworker for the Fulton County Assistance Office, you will be responsible for determining applicants' eligibility for financial assistance, Medicaid, the Supplemental Nutrition Assistance Program (SNAP), the Low-Income Home Energy Assistance Program (LIHEAP), nursing home care, and waivers, as well as any additional programs the Department of Human Services administers. Do not miss out on this chance to make a difference in someone's life when they need a helping hand. Apply today, and take the first step towards a rewarding career!Watch thisvideoto see how you can make a difference!DESCRIPTION OF WORK
After attending an 8-week Income Maintenance Standard Training Program (IMSTP) at a regional training center, you will be completing your job duties in an office setting environment. Your responsibilities will include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, nursing home care, and waivers. To accomplish these duties, you will interview customers over the phone or in person; review, interpret, and correctly apply policy; enter information into an automated eligibility determination system, as well as perform manual calculations; and type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with federal and state policy. In this position, it is essential to comply with regimented policies and procedures and to stay current with major changes impacting knowledge and skill. Your job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.Interested in learning more? Additional details regarding the duties of this position may be found in the position description.Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
May change based on operational needs.
Travel and overtime as needed
Shift work: No
Work conditions: Assigned duties are performed in a controlled office environment. In counties with district offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
Salary:In some cases, the starting salary may be non-negotiable. Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $49,839.00 (before taxes).
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
A bachelor's degree; or
Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Fulton County. If no eligible candidates who live within Fulton County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.Legal Requirements:
A conditional offer of employment will require submission of criminal history reports. See hiring agency contact informati n.
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected] Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.