Purchase & Sales Specialist

Description We are offering a permanent employment opportunity for a Purchase & Sales Specialist based in Mars, Pennsylvania. This role is crucial within our industry, where you will be the main point of interaction for our customers, sales team, and other departments. Your key responsibilities will encompass a wide range of tasks, from processing customer orders to providing technical support and maintaining strong customer relationships.Responsibilities: Analyze and clarify technical details and commercial terms for customers to ensure their needs are met. Conduct reviews and analysis of product specifications, ensuring alignment with customer requirements. Generate customer quotations, including prices, technical solutions, and credit terms, based on bid specifications. Monitor the progress of outstanding orders and requisitions, guaranteeing timely delivery and customer satisfaction. Evaluate costs to determine the profitability of received orders in relation to quoted prices. Develop procedures and share technical information with the external sales team and third-party representatives to allow efficient order receipt. Build expertise in our product offerings and gain a practical understanding of competitors' products to provide superior customer guidance. Serve as the first point of interaction by answering phone calls and addressing inquiries. Manage complaints efficiently, providing suitable solutions and alternatives within established timeframes, and ensure customer satisfaction by following up on resolved issues. Monitor and address customer needs consistently to ensure a positive experience with our company and products. Contribute to team efforts by accomplishing related tasks and objectives as needed. Requirements Proficient in 3M systems and methodologies Comprehensive understanding of Accounting Software Systems Familiarity with ERP - Enterprise Resource Planning Experience with ERP Solutions Knowledgeable in IBM AS/400 systems Proficiency in About Time software Skilled in accounting functions Proven experience in Accounts Payable (AP) Understanding of buying processes Strong communication skills Advanced proficiency in Microsoft Excel Experience with SAP systems Excellent customer service skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .