Employment Type:Full timeShift:Day ShiftDescription:St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Patient Access Rep to join our Patient Access team!Employment Type:Full TimeShift:1 FTE. 40hrs/wk Monday-Friday 9:30a-6p. Per department needs.Summary:The patient access representative performs all outpatient, emergency room and inpatient registration functions, including up- front cash collections and insurance verification. Ensures that patients meet financial requirements, provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service and provides excellent patient focused customer service.
Verifies insurance benefits and checks for the necessity of pre- certification , authorization and referral.
Performs medical necessity checks where needed.
Secures patient signatures for required hospital forms and collection of patient’s financial responsibility when required.
Is responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers.
Functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues.
Rotates into various areas of Patient Access and may work a variety of shifts.
Requirements:
HS diploma or equivalency (Required)
Associate degree (Preferred)
Minimum 2-4yrs of related experience in insurance verification and customer service (Required)
We offer a competitive salary and comprehensive benefits including:
Medical, Dental, & Vision Coverage
Retirement Savings Program
Paid Time Off
Tuition Reimbursement
Free Parking
And more!
Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran