2nd Shift Facilities Group Leader

  Applies the highest quality standard in all areas of responsibility  Demonstrates strong client service skills, teamwork, and collaboration Proactively plans and multitasks to maximize productivity Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual Develop and implement operational improvements Supervise others in performing client’s service requirements Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements Coordinate workflow and perform daily monitoring to meet TAT Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth Confront and address problems, concerns, and performance issues Coach and develop individual and team to maximize performance Foster motivation and morale Monitor and approve employees’ time worked through time-entry system Support and promote company policies and procedures Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs Perform and/or assign other duties as requested to ensure smooth operation of department Perform all functions in support of and in compliance with all state and federal employment regulations Communicates effectively with client staff members Conducts all activities in a safe and efficient manner Performs other duties as assigned