Description You might be interested in Robert Half's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. This job is for a creative with a talent for solving both routine and unique problems. You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Lancaster, Pennsylvania area and is a long-term contract / temporary opportunity.100% ONSITE IN LANCASTER, PA What you get to do every day:
Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
Identify recurring technical issues and propose solutions to address the root of the problems
Independently investigate and implement solutions to technical issues
100% ONSITE IN LANCASTER, PA Requirements 100% ONSITE IN LANCASTER, PA
IT support ticketing system experience highly valued
Experience in user administration and bug fixing in a client server environment
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
MDM Technologies experience
Microsoft Office 365 experience
Deep understanding of Microsoft Exchange
Provisioning experience required
Familiarity with basic networking concepts
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .