Reference #: 1011906
SHIFT:Any (United States of America)Seeking Breakthrough MakersChildren's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.CHOP's Commitment to Diversity, Equity, and InclusionCHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.A Brief Overview
The Nursing Supervisor coordinates and directs nursing operations of all hospital units during off shifts. Acts as a liaison with physicians, patients, families and staff. Schedules personnel and makes patient care recommendations and ensures effective patient throughput activities.What you will do
Patient Flow and Patient Placement
Facilitates efficient and effective patient flow throughout the hospital
Reviews clinical information regarding anticipated admissions, both scheduled and emergent
Provides bed placement for patients at the right time and to the best possible location
Collaborates with the multidisciplinary team to determine patient needs for admission and discharge
Facilitates telehealth consultation for patients in collaboration with the clinical teams on each unit
Collaborates with the Philadelphia Campus for patient and resource management on a regular basis
Facilitates transfers out of the hospital to Philadelphia campus or outside facilities
Supporting and Supervising Staff
Supporting staff in decision making as needed or in clinical care for new and/or high risk, low volume clinical practices
Provide feedback to staff on performance in the moment and recognize staff for a job well done
Guide staff to follow departmental policies, procedures, standards and bundles including but not limited to harm prevention bundles
Support staff with interpersonal and cross departmental collaboration and resolution of differences in opinions or strategies with a global and open mind
Provide feedback to unit leaders regarding gaps in clinical care and provide solutions for improvement
Provide constructive and positive feedback about staff members to unit leaders
Staffing, Skill Mix, Clinical Productivity and Resource Management
Oversees staffing, skill mix and clinical productivity of all units within the hospital
Assists with resource sharing as needed to support variations in volume and acuity across the hospital
Clinical Care
Supports and serves as a clinical resource to staff in order to provide excellent and efficient clinical care
Serves as a resource for vascular access throughout the hospital
Responds to all emergencies (medical, behavioral, etc) within the hospital to assure that the appropriate resources and support are available
Attends all IMTs, fire drills and/or any other emergency or out of the norm event
Leads through clinical practice changes and adapts to patient care needs
Quality and Patient Safety
Expertise in managing quality of care and patient safety scenarios
Submit and review KAPS, identify and escalate safety concerns, provide solutions and actively engage with teams on improvement efforts
Responds to situations using principles of a fair and just culture
Knowledgeable about quality and safety bundles, identifies gaps in bundles, provides resources to support execut on of bundles and standards of care
Patient and Family Experience
Role models the ICARE values with patients and families
Resolves patient and family concerns in collaboration with unit staff, patients and families
Actively rounds with families to assure the ideal patient experience is being met
Financial Stewardship
Supports local leadership teams to optimize clinical productivity, appropriate resource utilization and supply utilization and assures alignment with the fiscal goals of the hospital and the organization
Regulatory Awareness and Compliance
Knowledgeable of regulatory requirements
Oversees compliance of regulatory requirement by actively checking on the environment of care and actively educating staff on the clinical standards
Collaborates with Multidisciplinary teams to support patient care and provide a safe environment for patients, families and staff. The teams include but are not limited to the following: Nursing, Social Work, EVS, Physicians, Facilities, IS, Security, Supply Chain, CPD, and Pharmacy
Demonstrates CHOP leadership competencies throughout all interactions
Escalates unresolved concerns to leadership and shares pertinent information about their shift with the oncoming leaders
Leads and/or participates in NCCS initiatives and shared governanceEducation Qualifications
Bachelor's Degree Nursing Required
Master's Degree PreferredExperience Qualifications
At least five (5) years pediatric nursing experience with evidence of leadership responsibility. Required
Experience as a unit leader, charge nurse or other relevant patient flow experience. RequiredSkills and Abilities
Excellent communication skills
Critical thinking and decisive judgment
Excellent leadership ability
Excellent judgment
Computer Skills
Basic Data Analytical Skills
Computer Competency
Basic use of a computer (mouse, keyboard, printer, USB ports).
Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Skype).
Web browsing, intranet search, document access.
Use of shared network file space.
Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors).
Navigation and use of clinical communication systems.
Information Literacy
Determines the nature and extent of clinical information needed and uses the appropriate technology to access it.
Accesses needed information effectively and efficiently.
Evaluates information and its sources critically and appropriately incorporates it into clinical practice.
Evaluates outcomes of the use of information.
Information Management Literacy
Navigation of the electronic health record system.
Ability to locate and review specific patient data in various clinical information systems.
Effectively uses clinical decision support tools.
Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems.
Ability to collect clinical data using quality improvement tools.Licenses and Certifications
Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - RequiredTo carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or w