Job Description:
We are looking for a dedicated and professional Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support, answering inquiries, and assisting customers with their product needs. The ideal candidate will have strong communication skills and a customer-focused mindset, ensuring a positive experience for all our clients.Responsibilities:Respond to customer inquiries via phone, email, or in-personProvide information about products, services, and order statusesResolve customer issues or complaints in a timely and professional mannerMaintain customer records and update information as neededProcess orders and handle returns or exchangesCollaborate with other departments to ensure customer satisfactionAssist in maintaining a high level of customer service standardsDocument customer feedback and report any trends or issues to management