Credit & Collections Analyst

General Purpose:Monitor and take action on receivables, resolve any customer issues and disputes, and work across functions to insure payment and initiate credit memo requests, when appropriate for our Soil and Dredge customers.Primary Responsibilities (Essential Functions): Set up new customers into Oracle and update existing customers address changes, contact information/etc. Monitor lien and bond rights on customer projects and prepare and file notices, liens and bond claims as required. Review new accounts for credit worthiness run Dun & Brandstreet credit reports. Account releases – removing credit hold flags from customers. Place accounts on hold when appropriate. Manually flag the account. Follow up on past due receivables through phone calls and emails to minimize payment delays. Resolve customer issues and disputes by providing backup documentation and working with our facilities and sales teams to insure payment and initiate credit memo request when appropriate. Coordinate collection activity with the sales team. If not getting answers from customer, get salesperson involved. Assist handling information requests from auditors. Access remote billing systems to check payment status.