Operations Assistant Superintendent

BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.Position Purpose: This position will provide direct leadership to Field Service / Transmission and Distribution (T&D) employees for a system that serves 40,000 customers. Incumbent shall assist with the construction, maintenance, operation, and repair of the water distribution system and facilities with the end goal of safe execution of field work while providing a superior customer experience. Assist with implementing continuous improvements in the operations, maintenance, and construction activities to ensure the following objectives are met; efficient work process, regulatory compliance, inventory control, safety, departmental financials, and employee development.Primary Duties/Responsibilities: Promotes and demonstrates the Company’s values, vision, and mission statement.Promotes the company’s safety culture which is to ensure each employee returns home safe at the end of the business day.Provide customers with safe, reliable, and adequate service in the most cost-effective way.Monitor work in progress of company forces and contractors to verify the quality of work as well as accuracy and completeness of work, reports, and invoicing.Provides direction and management to ensure that the field employees operate in compliance with regulations, best practices, company policies and procedures.Support cross-departmental business processes (i.e. Customer Service, Engineering, Production, etc.)Participates in the preparation and execution of annual operating and capital plans.Takes lead to purchase equipment, material, tools, etc. in support of the field operations.Compile, monitor, interpret and manage Key Performance Indicators.Help with maintaining Field Service / T&D Inventory Systems.Management of EAM and work order management systems and departmental scheduling.Assists with the training and development of employees.Drives departmental results and demonstrates acumen of continuous improvement.Provide oversight for several annual program initiatives such as valve replacement, Asset GPS, and PA One Call.This role may require support for the administration of the company's on-call program and 24-hour emergency call-out duty.Other duties as required or assigned.