PCR Application Specialist

The GSD US Food Safety team is looking to hire a PCR food application specialist for North America.  The application specialist is a new position that will work exclusively with the GSD line of newly launched  BACGene GO PCR based test kits for food pathogens, which includes salmonella and listeria currently but expansion to other pathogens is expected in the future.  The application specialist will be an integral part of the food safety team as we introduce products to the food testing laboratory and food company marketplace.  The application specialist will also require knowledge of thermocyclers and will be trained on understanding results based on GSD’s Pure software.  We are looking to fill this position immediately.RESPONSIBILITIES:Serve as a BACGene RT-PCR and pathogen expert to clients and internal team members.Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to BACGene applications remotely and on-site.Create presentations, videos and other training materials as required for webinars, workshops and training sessions.Interfaces between clients/potential clients and GSD company (US/Europe) development teams, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of pathogen test kits.Participate in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables.Manage and develop where applicable BACGene kit documentation and technical support content including user manuals video-based tutorials and training tools.Attend conferences and exhibitions, meet with clients and demonstrate BACGene food pathogen testing solutions. Help with the product setup process as well as provide product presentations to customers and visitors during trade shows.Work together with sales, technical teams and user groups to solve clients’ problems with available technology including BACGene hardware, Pure software, and external lab support.