Description You might be interested in this Customer Service Representative position via Robert Half in the Finance Consulting field, if you like the idea of working in a dynamic, rapidly changing call center. You might be the articulate, highly-skilled Customer Service Representative we're looking for, if you love building solid customer relationships. If you're looking for a long-term contract / temporary engagement, and can work in Hermitage, Pennsylvania, this could be the Customer Service Representative position for you!Responsibilities
Receive and place telephone calls
Field and send out send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion Requirements - Less than one year of experience
Demonstrated experience performing extensive research to resolve complex customer inquiries
Enthusiastic attitude and an engaging businesslike approach
Comprehensive knowledge of Customer Account
General familiarity with Client communications
Expertise in CRM
Proven knowledge of Perform Data Entry
Computer Data Entry experience highly desired
Well-founded grasp of Professional Phone Etiquette
Data entry experience preferred
Deep understanding of Microsoft Office Suites
Strong problem-solving skills
Excellent customer service and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong communication skills, both verbally and in writing
Proficient with diversified computer software and systems
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .