Reference #: 4540203
THE POSITION
Are you an information technology professional eager to broaden your portfolio with the Commonwealth of Pennsylvania? The Enterprise Technology Services office is seeking a dedicated Operations Manager to play a critical role in driving operational excellence and strategic planning for the Conservation and Environment Delivery Center (CEDC). This position gives you the opportunity to develop and implement operational strategies to optimize customer experience and streamline processes to align with the Delivery Center's overall strategic goals. Bring your talent and ambition to our department and take your career to the next level!DESCRIPTION OF WORKAs an Operations Manager you will be responsible for identifying opportunities for operational improvement, providing consultation to CEDC and Chief Technology Officer (CTO) around potential risks, assisting with development of risk mitigation and contingency plans, as well as evaluating and managing relationships with the Enterprise and third-party vendors ensuring compliance with contractual agreements and quality standards. You will have the opportunity to collaborate with the Delivery Center CTO and key stakeholders, in both the Delivery Center and Enterprise, to define the Delivery Center's strategic objectives and long-term goals and assist the CEDC and CTO with planning and optimization for budget and resource allocationInterested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time up to 2 days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary:In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS
Minimum Experience and Training Requirements:
Eleven years of professional information technology experience; orSeven years of professional information technology experience and a bachelor's degree; or
An equivalent combination of experience and training.
Additional Requirements:
You must have at least 3 years of experience leading complex teams.
You must have at least 2 years of experience developing and implementing IT initiatives.
You must be able to perform essential job functions.
Legal Requirements:
The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qua ified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at [email protected].
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.