Reference #: 8861
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."AWhat do our AR Collections/Credit Professional II do?Rentokil is currently looking for an experienced collections expert to be a part of our fast-paced Collections Team. The position will be based in our Southeast Market with the ability to work from the office and virtually. The AR Collections/Credit Professional II will be responsible for the management of collections within an assigned territory. Strong communication and team building skills are required. Candidates who have managed an aging portfolio value starting from $1.5mm preferred. The candidate should have a minimum of 3-5 years collection experience, as well as exceptional verbal and written communication skills, and knowledge of fair debt collection.Job duties include, but are not limited to:Ability to work any shift between 7:00 am to 8:00 pm.Ability to coach and mentor new colleagues.Ability to work independently with daily tasks, and be able to set priorities with little supervision.Must display critical thinking skills with the ability to 'think outside the box' when identifying overdue or problem accounts.Contacting customers daily in an effort to collect delinquent balances.Documenting collection activity and maintaining follow up on all past due accounts.Responding to customer AR calls with regard to account inquiries.Residential collection specialist with the ability to maintain good customer relations.Maintaining a department organizational structure sufficient to meeting all goals and objectives.Providing documentation to customers requesting invoices, statements, etc.Working effectively as a team with various departmentsBusiness professional with excellent and effective communication skills.Efficient in Microsoft Office (Word, Excel, etc.)Experience with or the ability to learn /adapt to debt collection software.Ability to follow written and verbal directions.Support team initiatives as defined by management.Must be highly organized with strong attention to detail.Demonstrated problem solving skillsWhat do you need?High school diploma or GEDAt least 2 years of customer service experienceStrong attention to detail and willingness to learnAvailable to work Monday-Friday and Saturdays as neededAbility to obtain and maintain licenses/certificates as required by federal, state and local regulationsMust pass pre-employment background screenRequired Leadership Traits and Characteristics
Strong communication and interpersonal skills
Strong attention to detail and high level of accuracy
Ability to maintain a high level of confidentiality and professionalism
Excellent organizational skills
Be able to work as a team and independently
Must be comfortable working with set goals and KPIs
Ability to produce results in a fast-paced and challenging environment
Display critical thinking skills with the ability to "think outside the box"
Why Choose Rentokil ?A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify f r the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click to read more about our Total Rewards Program which includes:Professional and Personal GrowthMultiple avenues to grow your careerRentokil is a Drug Free workplaceTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessHealth benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Savings and Retirement401(k) retirement plan with company-matching contributionsWork-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work. Is that you?Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.California residents click to review your privacy rights.By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf