Error Station Analyst - 2nd Shift Location:Hanover, PA Job Advert DescriptionThe Error Station Analyst (ESA) is responsible for all functions of an Operative as needed with the primary function of evaluating and resolving source tote errors during the order fulfilment processes.Hours: Monday-Friday 2:30PM-11:00PM Core Accountabilities:
Operative functions of picking, packing, VAS, Returns, Shipping, Inbound, Decanting, Rework and other related activities as required.
Scan Cases at Error Station
Determine and resolve issue
Adjust inventory as needed
Assist with cycle count
Route work or physically take to Rework area as needed
Blind-receive, as needed
Provide support and notification to the supervisor as needed to ensure workflow within the Operational area
Support Associates with work flow questions, basic requests, and training/instruction is provided as needed
Follow all safety policies and procedures
Cross-training in other functional areas as assigned
Key Outputs/Results:
Functions within the Operative role are completed accurately and efficiently, according to standard work instructions.
Cases are properly scanned at Error Station
Issues are resolved in an appropriate manner
Inventory is adjusted accurately as required
Cycle count is conducted in an efficient and accurate manner
Work is rerouted or physically moved to Rework area as appropriate for the circumstances
Blind receipts are done as needed, correctly and efficiently
Workflow within the Operational area is monitored and issues or concerns are flagged to the supervisor in an expedient manner
Associates are assigned to the appropriate work area within the operation and any of their questions are answered or referred to the supervisor if needed. Training support is sufficient to allow the Associate to be successful in their role.
Employee works in a safe manner following all established policies and procedures
Other functional areas are supported by trained employees and completed accurately
Essential Knowledge: High School Diploma or equivalent Knowledge of windows based/touch screen computer operating system Knowledge of warehouse management systems preferredSuccessful Experience: 1-3 years in warehouse environment 1-3 years in quality control/assurance 1-3 years in the operation of warehouse equipment (RF unit)Technical Skills: Organizational skills Communication skills Analytical skillsCompetencies (Behaviors): Attention to Detail Reasoning and Problem Solving Ability Basic Math Competence Effective Planning and Organization Dependability Leadership Qualities