Description We are on the lookout for a Software Implementation Analyst in the Paper/Packaging industry, based in FORT WASHINGTON, Pennsylvania, 19034-3303, United States. This role involves working with our detail oriented Services team to implement software solutions for our customers, lead and support customer implementation activities, assist in the development of presentations and proposals, and support organizational initiatives.Responsibilities: Working collaboratively with the detail oriented Services team to implement software solutions for our customers. Leading and supporting customer implementation activities such as requirements gathering, documentation creation, testing, and training. Assisting in the development of presentations and proposals for delivery to customers and internal stakeholders. Supporting organizational initiatives, including sales cycle support, practice aid development, and improving operating procedures. Developing an extensive understanding of the capabilities and functionality of our solutions and familiarity with the industries our solutions support. Mentoring and supporting other Implementation Services team members to improve their skillsets and ability to successfully implement our solutions. Utilizing skills in Atlassian Jira, Backend Development, Bug Tracking, C, Cloud Technologies, AB Testing, API Development, CSS, Design, and Engineering. Demonstrating proficiency with Microsoft Word, PowerPoint, and Excel. Exhibiting excellent organization, time management, and written & verbal communication skills. Being responsive to customer’s needs and comfortable with multi-tasking. Having experience implementing enterprise application software, especially in a manufacturing environment. Requirements Proficiency in Atlassian Jira and other bug tracking systems Experience in backend development, particularly with C+
Familiarity with cloud technologies and their implementation in a business setting
Proven experience in conducting AB Testing Knowledge of API development Proficient in CSS Strong design skills, particularly in software design Engineering background or relevant experience Ability to work in a team and collaborate with various departments Problem-solving skills and the ability to think strategically about software implementation Excellent communication skills Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .