Join our team at Erie Physician Network (EPN) as a full-time Office Assistant I! This exciting role offers the opportunity to float between three EPN offices, providing vital support across multiple locations. You’ll enjoy a dynamic work environment, assisting with daily operations and helping ensure a seamless experience for both patients and staff. With a day shift schedule and a comprehensive Total Rewards benefits package, we’re committed to your health, well-being, and career growth. If you're organized, adaptable, and ready to make a difference, we encourage you to apply for this rewarding opportunity!In this role, there is the opportunity to -
Verify necessary patient information and records in the medical record and scheduling system.
Schedule, coordinate, and reschedule patient appointments, ensuring accurate communication with staff and providers.
Greet and register patients promptly, providing clear instructions and notifying relevant departments upon arrival.
Maintain a clean and organized waiting area, including beverage stations and reading materials.
Prepare patient charts for upcoming appointments, ensuring all necessary information is included.
Answer telephone calls, screen inquiries, take messages, and provide requested information to patients and staff.
Update physician schedules regularly to ensure proper patient appointments and confirmations.
Complete paperwork such as encounter forms, referrals, and billing information using the computerized system.
Required
High school diploma or GED
1 year work experience, preferably in a medical office setting
Preferred
Knowledge of medical terminology
Word processing and computer experience
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran