Customer Service Agent

HIRING FULL and PART TIME FIRST & SECOND SHIFT, Erie PAStarting wage of $14.00Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7amPCMSI values employees and provides paid training and excellent medical benefits along with vision, life, and dental insurance, a simple IRA savings plan, and paid vacation. PCMSI also offers competitive pay, yearly raise opportunities, potential for overtime hours, and growth within the company.PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.PCMSI is not a telemarketing company. Position is comparable to a receptionist's duties. There is no telemarketing, up-selling, or commission based sales of any kind accompanied with this positionWe are looking for friendly, reliable, team players with:· Professional References· Strong work ethic· High School Diploma or equivalent· Reliable transportation· Type 30+ WPM· Computer literacy· Polite and clear speaking voice· Spelling and grammar skills· Punctual and reliable·Weekend and holiday availabilityWe are open 24/7/3651st Shift: 7am-3pm, 8am-4pm, 9am-5pmMid-Shift: 10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm, 2pm-10pm2nd Shift: 3pm-11pmQualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source.