Reference #: 5a076b87-163c-42ed-ab3b-ed522c8b30dc
DescriptionThe purpose of the Senior Systems Engineer position is resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technical infrastructure for the Credit Union. The Senior System Engineer works with Systems Engineering Manager to meet department goals and provide business solutions. The role also establishes the scope of projects, allocates the proper resources, and monitors the progress. This role would generally have budgetary responsibility for a small size department and decisions would have a minor impact. In addition, the role will work under limited supervision and inspection of work.
With moderate discretion, the primary focus of a Senior Systems Engineer is overall application service availability, performance, monitoring, resiliency, emergency response, release management, and architectural scalability. The Senior Systems Engineer leverages technical expertise in the area of end user engineering to strengthen the reliability, efficiency, and performance of complex client systems. The problems encountered require proficiency in technique and will require analysis of a wide variety of data. Finally, the role will require normal courtesy, tact and diplomacy, which involves much personal contact with others.
This is a hybrid opportunity that will require you to be in office at our headquarters (Enola, PA) 2-3 days per week. The position may require in-person training.
EDUCATION:
General and business knowledge equivalent to an Associate's Degree
CERTIFICATION:
Must possess a valid Pennsylvania Driver's License and maintain a "clean" driving record
EXPERIENCE:
10-14 years of experience in providing IT system engineering
SKILLS:
Advanced knowledge of server and desktop operating systems
Advanced knowledge of Server and Desktop Virtualization
Experience with designing Azure infrastructure, SAAS, and PAAS services
Advanced knowledge of Active Directory, Group Policy, DNS, DHCP, SMTP
Capacity Planning/Monitoring of cloud, compute, and SAN platforms
Advanced knowledge of enterprise software management
Security vulnerability remediation and server hardening
Performing high-level Root cause/ Postmortem analysis for service interruptions and creating preventive measures
Advanced automation and scripting skills (PowerShell, VBS, Perl)
Designing site resilient hybrid and mutli-cloud environments
Advanced skills in administering and tuning IIS, SQL, Microsoft failover clustering
Create and maintain documentation as it relates to system configuration, mapping, processes and service records
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies
Data Center Management
Experience with overseeing the design, development, and implementation of software systems, applications, and related products
Experience with Microsoft SharePoint, Exchange and the Microsoft Office 365 Suite
PREFERENCES:
Bachelor's degree and 10 years of System Engineering experience or an associate degree and 12-14 years related experience
CORE COMPETENCIES:
Effective knowledge
Accountability and self-management
Teamwork and leadership
Communication
Innovation and problem-solving
WORKING CONDITIONS/PHYSICAL DEMANDS:
Ability to communicate effectively in English, both orally and in writing
Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
Ability to sit for extended time periods
Sufficient manual skill for operation of PC keyboard and other standard office equipment
Ability to travel, including occasional overnight travel
Ability to exert minimum amounts of force occasionally to lift, ca ry, push, pull or move objects
Welcome! You made it to the job description page!
At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.
Company Culture is at Our Core
If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.
What WE Believe
Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.
Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.
Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.
Company Perks: Quick Reference
Competitive compensation with career growth opportunities, job security, annual increases and bonus potential
Nationally recognized 401K with up to 10% company match that helps you prepare for your future
A multitude of benefits and incentives to stay mentally and physically healthy
Associate Tuition Assistance - WE may help cover the cost for your continuing education courses or degree
Affordable cost sharing arrangement for three different medical plans, dental plan and vision plan
11 paid holidays and plenty of paid time off for life, vacations, staycations, and rest
WE commit to providing a healthy work/life balance - to support all the other parts of life that are important to you
WE cover visits to our confidential Employee Assistant Program for many difficult situations that life may throw your way
With faM1ly always in our forefront, we offer Paid Parental Leave (for both mothers and fathers) to help support your time off to bond with your new child
Make an impact through volunteering with one of our local charities or enjoy networking with our members at a local community event
WE provide a strong commitment to our associates with our dedication to providing professional development, leadership training & coaching opportunities
Opportunities to plan events, enhance recognition programs, network, and connect with other associates (both virtually and in-person) by joining or leading one of our four established Associate Resources Groups (ARGs)
Women in Leadership
Diversity, Inclusion and Belonging
Care Connections
PEER (Peer Experience, Engagement and Recognition)
Mandatory fun? Yes, please. Enjoy team building, special events, and our faM1ly atmosphere
Join a company that grows with you - personally and professionally
#LI-DS1#IND100
QualificationsLicenses & Certifications
DRIVER'S LICENSE (required)The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other empl