Front Office Receptionist
Location: Ebensburg, PA
Pay Rate: $13 - $14 per hour
Schedule: Part Time - Flexible schedule between Monday to Thursday 9am to 4:30pm (24-32 hours a week)
What's in it for you?
Affordable Medical, Vison, Dental, Short-Term Disability and Life Insurance through WorkLink Staffing.
Paid Training!
What will you be doing?The ideal candidate will have a knowledge of or a willingness to learn all aspects of the office. Candidates must have excellent interpersonal, customer service and communication skills. A positive, outgoing and upbeat person is ideal for this position.
Answer calls timely, professionally, and respectfully while listening closely to the caller. Answer questions accurately or direct the caller to the correct person that can assist them.
Schedule appointments accurately.
Greet patients upon arrival.
Check patients in for their appointment.
Update Medical History information.
Update insurance cards.
Make any necessary changes in the computer system.
Discuss insurance benefits and determine patient responsibility.
Receive payment for services and materials form patients.
Knowledge of and/or ability to learn insurance programs.
Request insurance authorizations prior to patient appointments.
Submit insurance claims through multiple insurance company portals.
Interpret benefits to better assist the patients with materials purchases.
Willingness to contact insurance companies for further clarity on any issues or questions or to solve problems in a timely manner.
Log insurance payments monthly in computer system.
Check in glasses and contacts as they arrive.
Look glasses over to insure they are the correct prescription.
Viewing items and insuring they are in acceptable condition for give to patient.
Confirm all information is correct on items ordered.
Calling patients in a timely manner to inform them that their order has arrived and is ready for pick-up.
Pulling and properly filing charts
Charts will be pulled prior to the week's appointments.
Exam forms will be started for each chart.
Filing charts as needed.
Inventory management.
Maintain inventory.
Communicate with different company's representatives to schedule for office visits and request inventory orders.
Order glasses and contacts per patient requests.
Knowledge of or willingness to learn about lens options and the different contacts supply amounts, discounts/rebates, and pricing.
All aspects of fitting and adjusting glasses for patients.
Willingness to train on vison testing equipment and administer test on patients once trained.
Conduct patient appointment reminder calls as needed.
Performs all other related duties as assigned.
What are the Job Requirements?
High School Diploma or equivalent.
Demonstrated experience and a passion for customer service.
Excellent communication and organizational skills are necessary.
Drug Screen
All clearances are paid for by WorkLinkWhy should you choose WorkLink Staffing?
We provide a free job search service.
Pay day is every Friday.
Every employee receives apparel or a cup/mug to start their first day.
We pay Holiday, Vacation, and 401k benefits to employees who qualify.
Every employee working at Christmas receives a gift and those who qualify receive a cash bonus.
We are committed to your safety and welfare on the job.
Most importantly, we appreciate the local talent that our employees have and work hard for those who take the time to register.
Interested?APPLY NOWand you will hear from a recruiter within 24 hours.At WorkLink Staffing, we are always comm tted to creating a warm and welcoming environment by offering equal opportunity to everyone who access our services.