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Manager Kitchen/Back of House
Chick-fil-A at Shepherdstown Crossing
219 Gettysburg Pike
Mechanicsburg, PA 17055
Who We Are:
Everyone's job at Chick-fil-A is to serve. No matter our title or job description, our reason for coming to work is to generously share our time and talents. Whether it's treating customers like friends, or serving our communities like neighbors, we believe kindness is a higher calling.
Our founder, Truett Cathy, made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.
The Secret Ingredient is You:
Customers love Chick-fil-A® because of the Team Members who serve them. Team Members are encouraged to do the little things every day to make a difference for someone else: as simple as a smile or as inspired as running after a customer because they forgot a straw for their milkshake. And the cherry on top? A career at a Chick-fil-A Restaurant can have a wide range of benefits, including competitive pay, personal and professional growth opportunities, as well as the flexibility to thrive in and outside of work.
Job Description:
Chick-fil-A at Shepherdstown Crossing is seeking a highly motivated individual to fill the Back of House (BOH)/Kitchen Manager position. This person must be caring, friendly, have a genuine heart to serve others, be highly organized, and have the ability to multitask and work efficiently.The BOH Manager reports directly to the BOH Director and/or the Owner/Operator and will be a part of the leadership team. This “hands-on” management opportunity is designed to give you a career in the most highly esteemed restaurant chain in the nation.
The BOH Manager is responsible for overseeing all operational activities associated with the kitchen areas of the restaurant. The BOH Manager executes daily excellence across a full spectrum of activities at both the strategic and operational levels. The BOH Manager sets the standard for “Operational Excellence” in the kitchen and leads by example while mentoring and developing of BOH Team Members.
Qualifications:
Ability to troubleshoot, problem solve, and make quick decisions on a daily basis
Has a heart for coaching, developing, and serving others
Experience leading teams and producing positive results
Ability to work in a fast-pace, high volume environment
Excellent verbal and written communication skills
Customer service oriented
Proven leadership skills
Desire to grow and be developed as an individual and as a leader
Ability to lift up to 50 lbs. and work on feet for at least 9 hours
Ability to speak/understand
An ability to meet the demands of a busy, fast-paced, complex business
The ability to open and/or close the restaurant and availability to work Saturdays
Responsibilities:
As a member of theLeadership Team, the BOH Manager will work directly with the local Owner Operator and rest of the leadership team to deliver high quality food for our guests
Maintain a work environment that ensures and promotes food safety & team safety.
Ensure food quality is maintained to Chick-fil-A’s standard
Engage with Team Members and guests to create remarkable experiences and a welcoming environment.
Responsible for weekly scheduling of 30+ BOH team members
Responsible for placing all product orders and maintaining inventory
Assist in the hiring, training and development of BOH team members and leaders to Chick-fil-A standards
Ensure all necessary preventative maintenance and cleaning are completed as scheduled
Increase overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
Responsible for food preparation
Responsible for truck ordering and Inventory
Manage food cost and profitability
Responsible for managing and scheduling 30+ BOH Team Members
Preparing fresh and great tasting food in a timely manner
Be able to perform and train on every operational job in the BOH/kitchen.
Among other responsibilities that may be assigned, the BOH Director is required to work “hands on” in the kitchen as needed.
Pay Type:Hourly. Commensurate with experience and work availability
Position Type:Full-Time
Benefits:
Competitive pay
Health Insurance with Employer Contribution
Paid Time Off (PTO)
Optional Retirement Plan
Meal Allowance
Employee Discount
Sundays Off
Paid leadership training and development opportunities
Positive Team Member-focused work environment
College scholarship opportunities
Education/Experience:
Must have a strong understanding of kitchen operations (required)
2+ years of experience in a kitchen/culinary leadership role (required), preferably in a fast food or quick service restaurant
ServSafe Certification (preferred but not required)
Associate's Degree (preferred but not required)
Chick-fil-A work experience (preferred but not required)
Thank you for your interest in employment at Chick-fil-A at Shepherdstown Crossing!
Click here to apply!