Reference #: 23049840
The Technical Writer is responsible for designing, writing, testing/verifying, editing, and delivering technical documentation for the Medical Service and Quality Management teams/QARA. The incumbent will provide detailed, accurate, technical information in support of new or revised process or product related Quality/QARA documents.PRIMARY DUTIES AND RESPONSIBILITIES
Maintains a working knowledge of products and processes, necessary for the development of accurate, effective Quality Management documentation.
Follows good documentation practices as established in the MSG Document and Change Control process, as well as the Labeling Review and Approval process, to ensure the proper distribution of controlled documents.
Interfaces with Quality and Service personnel to ensure compliance with document quality and regulatory requirements. (QA/RA)
Delivers clear written content, written for maximum simplicity and usability ensuring complex documentation is easily understandable.
Develops, delivers, and proofs technical and promotional labeling for accuracy and compliance with product and process requirements.
Tracks documentation-related issues via tracking tools and analyzes them to develop documented solutions and resolutions.
Performs all other related duties as assigned.
Simultaneously manage multiple projects at different stages, contributing to overall process improvement.
Tracks documentation project statuses using the established departmental tools, e.g.:
o Tracker Tool
o Training Matrix
o Project Milestone filesQuals
Education:
Bachelor's degree in English, Science or Business preferred or equivalent knowledge and/or experience required.Experience:
2-5 years technical writing, proofing or document editing experience. Concentration on business, Quality or regulated (FDA) documentation preferred.Skills:
Must be proficient in the use of desktop authoring tools (e.g., Microsoft Office Suite: Word/Excel, Adobe Acrobat, etc.). LiveCycle, InDesign, AEM or CMS experience would be beneficial.
Strong written/oral communication and presentation skills are required.
Excellent documentation, technical writing and prooing skills
Ability to interact with all levels of the organization
Must have knowledge of computer hardware/software.Competencies:
Action Oriented
Compose & Writing Text/Documents
Demonstrates Decision Quality
Drives Results
Situational Adaptability#ZRWe are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.