Field Operations Intern (Open to all college students in the Carlisle, PA area)

Open to all college students in the Carlisle, PA area Are you a student ready to gain hands-on experience in retail management, sales, and store operations? Pilot Company’s Operations Summer Internship Program is a paid, 10-week, full-time program designed to give you a comprehensive learning experience in one of our Travel Centers. This is an interactive and challenging opportunity for students who are ready to grow both personally and professionally.What You'll DoYou'll partner with a Travel Center General Manager (TCGM) and other leaders to learn the fundamentals of our operations and deliver exceptional guest experiences. Your responsibilities will include:Retail Operations: Learn the basics of retail sales, guest satisfaction, and financial metrics.Team Management: Learn to manage shifts and understand team member roles and responsibilities.Safety and Standards: Help maintain company standards for physical and food safety, cleanliness, and in-stock conditions.Guest Experience: Embrace our “smile, greet, and thank” culture and learn how to manage guest surveys.Administrative Tasks: Assist with cash handling, weekly scheduling, and completing daily reports.Sales: Use suggestive selling methods to promote and sell products to guests.