Alpha Front Office Support Product Implementation Lead, VP - R-769204DESCRIPTION/RESPONSIBILITIES:
The State Street Alpha Middle Office Product Solutions team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry's first ever front-to-back client servicing platform.
The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The Alpha Implementation Lead will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations (likely simultaneous). The role will include implementing solutions not only for specific clients, but also as part of the core Alpha platform that will be leveraged across all Alpha clients.
Primary Responsibilities:
This client facing role will be responsible for managing the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform
Work with external clients and portfolio managers to configure the Alpha platform for client-specific workflows
Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders
Manage ARIS Flows and standard FOS workstream artifacts
Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients
Coordinate with a Model Office environment and team for internal and external testing and POC purposes
Become a product and platform SME on State Street's Front-to-back platform
Organize and conduct implementation project status meetings, including communicating status to internal and external stakeholders, including senior management
Oversee and manage workstream leads to ensure consistency and delivery of the Front Office Support Service Family
State Streets Alpha Middle Office Product Implementation team is seeking a versatile individual with strong Cash Services and Front Office Support Services experience for the Head of Cash and Front Office Support Product Implementation, Managing Director. The successful candidate must possess skill developing implementation practices and building high performing teams that can be scaled up for complex implementation requirements and client interactions. This individual would need to have market working knowledge of best practices tied to Cash treatment by investment managers, various cash profiles that clients could leverage for treatment of cash, and hands on experiences of CRIMS for driving meaningful discussions with clients on Alpha's Cash Services and Front Office Services model.
What you will be responsible for
As Head of Cash and Front Office Support Services, you will
Provide guidance to teams on technical analysis and advice to clients (internal and external) on current and future state data-centric operating models.
Emphasize and drive the need for standard artifacts within the team to be leveraged as "controls" and "tollgates" within the implementation framework tied to Cash and FOS.
Work with leadership on cost and budget management tied to implementation resources and create necessary efficiencies through creating better output from our teams by better training and augmenting certain roles from vendor partners
Ensure that teams have knowledge of analysis best practices and document data mappings from source systems involved in the solution, where applicable.
Drive improvements in the Project Plans with tightened governance of interdependent tasks across workstreams and within workstreams.
Work with Product teams on Implementation requirements and ensuring they are on the Product roadmap for timely delivery. Ensure there is adherence to standards as best as possible and eliminate customizations by thorough review of client requirements with implementation leads.
Provide resourcing timely to new implementations or live client change management demands.
Lead Service Definitions and pre-sales initiatives when called upon to do so.
Consolidate application design for global strategic model.
Display a culture of ownership and accountability into the team and enhance leadership behaviors within the team. Drive cross pollination of intra service families and participate in inter service family cross pollination to promote the culture of ONE Alpha Middle Office Product Implementation team.
What we value
These skills will help you succeed in this role
Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: 'Big picture' understanding.
Demonstrate understanding of Operations processes and procedures and an ability to effectively partner with cross functional services team.
Excellent communication and interpersonal skills, written and oral; confident in interaction with clients and senior stakeholders and executive leadership.
Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing detailed business requirements. Very strong interest in the underlying detail of the analysis is encouraged
Communicate complex analysis and insights to senior stakeholders and business leaders, both verbally and in writing
Education & Preferred Qualifications
Bachelor's Degree in technology, finance, business or equivalent,
Minimum 10 years related experience in financial services technical projects
Knowledge of financial service industry - cash & IBOR / CRIMS is preferred
Knowledge of SDLC methodologies
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Salary Range:
$115,000 - $182,500 Annual
Equal Opportunity Employer - minorities/females/veterans/individuals with disabi