Trainee Genesys Cloud Consultant

We are looking for a Trainee Genesys Cloud PS Consultant to join our team and grow with us. We offer a multi-tiered training approach built around on-the-job learning. This includes courses from Genesys with accompanying certifications, combined with hands-on experience alongside seasoned team members. You will learn from training courses and senior colleagues and then apply your newly acquired skills directly to your work Responsibilities: Support the design and implementation of Genesys Cloud delivery projects, including participating in technical workshops and capturing technical requirement.Assist in modifying Genesys system configurations based on business requirements and other factors.Participate in the analysis of complex technical and business issues.Help establish and maintain technical architectures while learning to implement new technologies.Contribute to the Genesys contact center switchover to production by supporting tasks as assigned by the project lead.