Human Resources Generalist & Front Office Coordinator

Title: Human Resources Generalist & Front Office CoordinatorPosition Type: Regular Full-Time Salary: $23.06 - $27.13This position is eligible for a 5% bilingual differential if the successful candidate meets the Food Share standard?on an oral proficiency exam. This position is Open Until Filled – Applications will be first reviewed on Friday, March 21st and after that as they are received. For immediate consideration, apply by Thursday 20th!Summary of Role: The Human Resources & Front Office coordinator (HR&FOC) ensures excellent customer service and consistency of front desk operations by coordinating, training, and supporting temporary staff, vocational trainees, and volunteer receptionists. HR&FOC supports employees across the Food Share by providing technical assistance and information related to human resource functions and operations, assisting staff with HRIS issues, performing HRIS data entry, file audits, report management and providing excellent customer service.You Are… An Effective Collaborator. You have worked with diverse groups and on dispersed teams, and you can operate in complex situations. You can quickly engage and gain trust from colleagues and are known for being supportive.A Flexible Worker. You are not afraid to step outside your job description or comfort zone to help the team reach its goals. You are comfortable with shifting schedules and don't expect every day to go "as planned." You are happy to challenge someone's assumptions and to have your assumptions challenged in return.You are a problem solver.?You approach problems with curiosity and a solutions-oriented mindset. ?You can adapt to changing conditions and unexpected challenges and can address problems as they arise.You want to be a mentor. You are excited by the opportunity to be a positive role model for our Vocational Trainees by demonstrating qualities such as responsibility, understanding, work ethic, and a commitment to DEIJ values.Your responsibilities as the HR Generalist & Front Office Coordinator will include:60% - Assists the Director of People and Culture in the daily administration of HR operations.Manages and controls new and existent Position Descriptions in HRIS.Coordinates and supports Supervisors with the Recruitment and Selection process. Communicate with candidates, recruiters, and hire leaders throughout the recruitment & selection process.Manage and prepare onboarding and portion of the separation processes in coordination with supervisors. This includes HR Compliance - Employment Eligibility and its maintenance.Trains new hires to Paylocity, timesheet, leave requests, leave balances, check stub information.Complete requests for information from outside entities that require available, verified information on past or current employees (e.g. student loan forgiveness, child support, income verification, and other forms).Assist supervisors and managers with timecards, HR actions, and events, and any other Paylocity inquiries.Responsible for providing special reports from HRIS as needed.Supports all staff with any HR related questions.Assist in administering employee policies.Coordinate and provide guidance to staff regarding FMLA/OFLA/PLO/ADA eligibility and tracking.Participate and make contributions regarding DEIJ related topics.Performs other related duties and projects assigned.5% Benefits administrationManage employee benefit (medical, dental, Life/Disability, FSA, HSA) process.Leads Open Enrollment, explains rules and plans to employees.Serves as a liaison between providers, benefits broker, employees, and HRIS.Implement periodically audits to ensure all systems and information are correct.5% Safety & Workers CompManage worker's compensation claims, submissions, and inquiries.Ensures OSHA compliance.Represents HR department in the Safety CommitteeSupports Managers & Supervisors with Safety related matters and inquiries.30% - Coordinates the Front OfficeCoordinates front desk operations including interviewing, hiring, training, providing direction and support to receptionists, temp employees, and vocational trainees. Ensure that Front Desk Staff:Receives incoming mail; sort and distributes to appropriate staff.Assists in the preparation of printing materials, mailings, newsletters, etc. and provides general administrative support as needed.Accurately records all incoming financial donations and coordinates with Finance, Donor Services, and Development Departments to ensure correctness.Accurately and efficiently processes and records credit card, check, and cash transactions.Supports and tracks office supply inventory and reorders when needed.Ensures the cleanliness of the front lobby and kitchen/breakroom.Provides and models excellent customer service for internal and external staff, volunteers, and community members.Willing to use company vehicles or own vehicle as needed. Process Invoices for payment as needed.Other duties as assigned.The most competitive / strongest candidates will possess a combination of the following background, skills, experience, and knowledge. We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed. Two years of experience providing excellent customer service in an front office setting.Two or three years of experience supporting Human Resource functions.Prior cash counting, A/R experience.Proficient in Microsoft Office 365 software including Word, Excel, and Outlook.Prior experience with HRIS systems like Paylocity.Bachelor's DegreePrior experience training and supporting other staff.Must pass pre-employment drug screen (excluding THC) and full background check, including eligibility to work with vulnerable populations.Must pass driving record check and be insurable through Marion-Polk Food Share's vehicle insurance policy.All candidates will need: Excellent customer service skills and the ability to provide warm, welcoming office experience.Excellent written and verbal communication skills, with the ability to clearly communicate to all levels of the organization.Ability to handle a constantly changing structure and staffing support.Ability to handle constant interruptions.Excellent organizational skills required. Ability to successfully balance multiple projects, prioritize effectively, and quickly respond to constantly shifting needs. High degree of personal integrity, reliability, and work ethic.Proven, reliable, dependable track record with attendance.Excellent interpersonal skills both on the phone and in person.Embraces diversity, equity and inclusion, and is committed to creating an inclusive environment for all.About Marion Polk Food Share We are the regional food bank bringing people together to end hunger and its root causes in Marion and Polk Counties. Support from our local community makes it possible for the Food Share to collect and distribute nutritious food for children, adults, and seniors through more than 100 partner programs, including food pantries, meal sites and home-delivered meals and to carry out programs to address the root causes of hunger. At the Food Share, our commitment is to: Treat all people as our neighbor. Encourage creativity and be willing to take risks. Listen first and seek to understand.Focus on shared goals. Celebrate diversity, ensure dignity, and act equitably.The Food Share provides essential services to our neighbors in Marion and Polk counties. As a result, all Food Share employees may be asked to report to work during local public health, weather, or other environmental emergencies.More on Compensation:The Food Share provides all employees with the following benefits: Competitive pay 12 paid holidays each year Earned vacation and sick leave Employee Assistance Program 401K retirement contributionsThe employee in this regular, full-time position is also eligible to receive a comprehensive benefits package that includes:Contributions towards Medical, Vision and Dental Insurance for employee and dependents.Employer paid Long term Disability, Life Insurance, and AD&D Insurance To perform this job successfully, an individual must be able to perform each essential function and physical demand satisfactorily with or without reasonable accommodation. EOE.Job Conditions: Work may be performed seated for prolonged periods of time in a professional office environment. PC, keyboard, phone, and other office equipment will require constant use of hands and arms. May lift, move, and carry objects up to 30 pounds, such as boxes containing materials and other supplies. May work outside normal working hours, such as evenings and weekends, on occasion to assist with special events.Remote work is NOT possible for this position.Frequent phone and email contact with employees regarding payroll, timecards, benefits, expense forms, or other sensitive or confidential information. Workload can be heavy at times; requires accuracy and is deadline driven.PI265653381 Apply